Amanda
7 de marzo de 2024
Upon initial check-in, customer service was extremely rude. Later in the evening when I went to ask about breakfast options and coffee choices, another customer service person was even rooter than the first one. I will give a positive rating to the room itself and the amenities in the room. The bed was comfortable. The pillows were nice. However, as an overall stay because the customer service was extremely rude both times as well as zero options for breakfast and the coffee choices are a paid machine in the front lobby or the coffee in your room I give this hotel not a positive rating. I understand and attraction is the price and the indoor water park but the area surrounding the water park are old carpet old tables very very limited seating. The lobby area has no seating and overall the hotel is just not worth the stay.
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