Fragrance Hotel - Oasis

My recent stay at a budget hotel offered a mixed bag of experiences that ranged from mildly inconvenient to pleasantly acceptable. From the onset, the size of the room presented the first of these mixed impressions. Despite understanding the constraints often associated with budget accommodations, the reality of our room's dimensions was somewhat disheartening upon first glance. This initial disappointment, however, was mitigated by our itinerary, which kept us out and about for the majority of our stay, reducing the impact of the room's size on our overall experience. In anticipation of our arrival, we had reached out to the hotel 1-2 days prior, requesting the possibility of an early check-in. This was based on the premise that should a room be available, we could conveniently settle in before the standard check-in time. The hotel's response, though non-committal, acknowledged our request, advising us to confirm the possibility upon our arrival. This interaction, although not promising, was appreciated for its clarity and professional handling of our request. Upon our arrival in Singapore, we were met with a situation that seemed hopeful at first. The specific room we had booked showed availability for early check-in, bolstering our optimism. However, our hopes were quickly dashed when the request was outright denied, not even allowing for a compromise of an hour earlier than scheduled. This strict adherence to check-in times, despite apparent room availability, was a first in my travel experiences. The option to leave our luggage at the front desk, though a small consolation, was offered with a disclaimer of risk, which did little to alleviate our initial frustration. Transportation options near the hotel were a mix of convenience and limitation. The proximity of bus services facilitated our daily excursions, offering a seamless connection to the broader cityscape. The absence of a nearby metro station, however, was felt, particularly in moments when the ease of metro travel would have been preferred. This minor inconvenience was factored into our travel plans, and though not ideal, it was manageable within the context of our stay. The interaction with the hotel staff varied greatly, painting a complex picture of customer service. Of the several receptionists we encountered, three provided commendable service, marked by professionalism and a willingness to assist. Their efforts added a layer of comfort to our stay, partially offsetting earlier grievances. The initial receptionist we dealt with, however, left much to be desired. Her demeanor was off-putting, marked by a brusqueness and an apparent annoyance at our arrival. This interaction, unfortunate as it was, framed our first impression of the hotel's hospitality, setting a tone that subsequent interactions worked hard to rectify. In summary, our stay at this budget hotel in Singapore was a journey through a spectrum of experiences. From the constraints of physical space to the fluctuations in customer service quality, each aspect contributed to a nuanced overall impression. While not without its drawbacks, the stay offered valuable lessons in managing expectations and finding appreciation in the smaller gestures of hospitality that shone through the less favorable moments.

Quite an ok quality hotel given the price.. the air is a little musky due to no ventilation though

非常滿意，前台的服務態度及房間的整潔度都是頂呱呱的，周邊的小吃店也有很多選擇，再次感謝所有的工作人員，我一定會再光臨，

差的太誇張了，酒店人員態度誇張的離譜。怎麼敢的啊！

被子不太乾淨，房間很潮而且下水道堵了，第二天解決了，服務還可以就是環境太差了

清潔程度還可以。。舊款冷氣，冷氣沒有想像的冷，開到16度就好像22度，而且冷氣邊也沒清理，舊款電視，不能聯網也沒有youtube，想看戲聽歌衹能用自己的手機，衹能説那個電視就是一個擺設。。房間的wifi也不好，沒有獨立的一間房一個wifi，這個109的價格根本不值得。。絕對不會去第二次，不值得推薦。。

Booked for friend who come Singapore to quarantine.. cozy hotel they like it

Room is tidy and clean. You get what you pay. Good location where bus stop is right in front.

The room & toilet is small but look clean. the staff is very helpful. Okay for a short stay.