ibis Budget Pau Est

A EVITER SI VOUS ETES EN FAMILLE !!!! LES ENFANTS NE SONT PAS LES BIENVENUS..dès que vous êtes sur place, ils vont les facturer comme adultes. Une réceptionniste 'monstre' a mal traité verbalement mon fils de 4 ans. Aucune conscience, aucune humanité.

To be honest. Its my own fault.. i should of known from the price ! Self service check in. Despite listed we couldnt find a lift. Requested easy rooms as disabled. Got 2nd floor with small shower. Air con not working so like an oven. Overall. If its all you can afford fine. But in future il pay more and stay at a proper hotel. Decided to sleep in car as its cooler !!!

Its was a good size with all that you can need for a stay. It has a microwave, cafe (paid) and breakfast however it doesnt have a great variaty but it is correct. free parking and supermarkets in the nearby

Tiny desk in the room, non working AC expensive for what it was

Never got to stay as machine to pay wouldn’t work and manger on the phone was very rude We drove to this hotel and arrived tired around 23:30h We had a booking and had to pay via a machine as there was no one at the premises. It didn’t work we tried different credit cards but no joy so we called the telephone number got a helpful lady that tried to help but no joy, so she said she wold tell the manager to come. I called back after a few minutes to ask how long aprox, just to be told the manager was uninterested. I asked if I could speak directly to the manager and was given their number, i called just be told that their machine works fine, after explaining that we had tried 3 different credit cards from different people and banks i was then told the hotel is closed for me and was just hung up on Its not a 5 star establishment but some basic decency wouldn’t be bad but guess the manager just couldn’t be bothered to come out. It left us with no where to stay the night, so as you can imagen I would never ever recommend this place unless you want to be treated like dirt and left with nowhere to stay Saying this i have stayed at many ibis establishments and always been pleasantly surprised

Excellent hôtel ou nous avons passé 5 nuits. Seul problème un chien occupait la chambre voisine avec ses maîtres et n'a pas cessé d'aboyer toute la nuit ! Le propriétaire de l'hôtel n'a pas jugé nécessaire de faire un geste commercial pour cette nuit sans sommeil. Dommage ! Je suis accor Hall Silver et passe plusieurs nuits par ans dans les hôtel du groupe Accor dans le monde entier !

Difficulté pour accéder à ma chambre. Le mail reçu pour confirmer ma réservation ne contenait pas de le code de réservation nécessaire pour m’identifier sur la borne. Et le mail ne mentionne qu’en tous petit les horaires d’ouverture de la réception jusqu’à 21 h La salle de bain est très petite, assez vieillissante. Compte tenu de la configuration des lieux, un tapis de bain éviterait l’inondation.

Réceptionniste très désagréable et menteuse, nous as refusé la réservation d’une chambre car nous avions 2 chiens. Réservation pourtant accepté par Boocking mais annulé par madame la réceptionniste. Nous étions pas véhiculé et chargé de bagages.