Bougainville Bay Hotel

據説薩蘭地區最好的酒店 房間夠大 就是空調不太好用 早餐不是自助 有點少 其他房型路過的時候看着了 有點小 建議直接選這個房型 出來玩一次不差那點錢

Bougainville Bay Resort offers a truly exceptional experience with its stunning beachfront location, luxurious accommodations, and top-notch amenities. The resort staff is friendly and attentive, always going above and beyond to ensure a memorable stay for guests. The variety of dining options and on-site activities also contribute to the overall appeal of this resort. I highly recommend Bougainville Bay Resort for a relaxing and enjoyable getaway.🇦🇱❤️🇦🇱

amazing vibe and another level of thinking, the hotel is super wow

The only reason I’m giving 4 stars is because they wanted to charge us 25 euros per person for the infinity pool. They said it’s not included in the price even though it’s not mentioned anywhere on **********. We were willing to pay and when we came back to the desk after we put our swim suits on I was told my son, who is 13, wasn’t allowed. Everything else about this hotel is amazing.

As a regular customer of the Spa (10+visits) I am sort to report that the facility has deteriorated over the years to the point that now all that can be offered that worked properly without complaint and call for maintenance was the Sauna room for ladies. All other facilities showers, jacuzzi, Haman, steam room, cold room, were either not working at all or not working properly, and cold (possibly a good carbon footprint!)

We were significantly overcharged by this place and are now being ignored by them. We owed €200 upon check-in. They ran my card for it and I didn’t notice until getting home they charged me €289. They have not responded to my four emails attempting to get clarification/a refund. Everything was closed when we went. Maybe our fault for going during the off season but nothing on their website mentions they shut down every bar and restaurant. Only one restaurant was open (no bars were) and the restaurant said they were not able to make cocktails - only wine or beer. They also couldn’t make pizzas which was about half their menu. However the staff (and food!) at the restaurant was great. The restaurant staff and the lifeguards were the only saving graces of the trip. Super friendly and kind. The front desk people, on the other hand, were incredible rude and unhelpful. We were only given one key for two people. When we forgot it in our room one day and they told us in order to get back in we’d have to pay €16 for a new key. This was after waiting 20 minutes for someone to actually show up at the desk. No idea why it was unstaffed so long but we had no way to contact anyone and no way to get in our room. There were multiple times when we went to the front desk for assistance, they looked at us, and turned away and continued their conversations with other staff people. Finally, the place was just dirty. It felt super cold and grimy. Nothing like their photos online. I will say the view was absolutely phenomenal though. Regardless I would absolutely not recommend this place. I find it really sketchy that they overcharged us and, when confronted with a copy of our invoice and a question as to why the charge on my card is so much more, will not respond. There are tons of other hotels and resorts nearby, you’d be better off choosing one of those.

The hotel was good , the rooms clean and the staff were very pleasant, my only issue was that it wasn’t made clear that most of the facilities were closed because of the season, the main bars were closed, the main restaurant was closed and they wouldn’t even make cocktails at the only bar that was open. The surrounding area was closed but decent bars and restaurants were open in the main town.