Hostel H1 Miramar

The staff was great. Everyone was very friendly and helpful. The place is not very well maintained. Mosquitoes ripped me to shreds in the bathroom and bedroom. There were roaches in the bathroom at night. The bed was not very comfortable. Although the staff was great, I would not stay here again.

That place look nasty and should not be on any site for rent cause u gone be so disappointed please shut it down or use it for a homeless shelter or some cause that made no since I had waist my money like that I wish I would have took photos but we got up out of there so fast

Hostel H1 Miramar never sent me the information to check in. Before I made the reservation, I called them to ask them if I was going to be able to check in after 10:00 pm. They said "Yes, we will send you all the necessary instructions" When I made the reservation, I wrote them a note telling them that I was going to check in late and that I needed them to send me the instructions to do it. They also sent me a link to provide them with my information and picture ID. I filled it out. Unfortunately, I never got an email with the instructions for check in. I got to San Juan and I never got an email with the check in instructions. I DON'T recommend this hostel to anyone.

Very quick check in and access in general. Rooms were perfectly fine, as were the beds.

I was there earlier this year and the place was fine. I had a similar private room on the main floor. Last time I had the room with a king size bed with a shared bathroom, this time when I was booking I saw that some of the rooms with a full/queen bed had a private bathroom so I opted for smaller bed with the hoping for private bathroom turns out none have that. The bedroom had only 1 working outlet & a light far from the bed (broken light on the wall and broken plug near bed). There was a window that faces the side yard and street with no curtains or shades. As a woman traveling alone, this is alarming. The bathroom was beyond filthy. Dirty water on the floor, filthy drenched towel sopping up some of the water, sink basin broken at the base and boosted up by pieces of stacked wood attached by nothing and ready to fall apart. When I checked in I was pointed to my room the door was open. Then I realized I did not have the code for it so I went to the desk and asked and the guy announced it out loud as several male guests passed by. I also had to ask for the code to the front door too as I was stepping out to buy a few things. Why would they not write these codes on a piece of paper when you check in? One doesn't have very high expectations when staying at a hostel hotel but this place has gone downhill unfortunately. I was scheduled to stay there five nights I stayed 1 night and barely slept because I was searching for somewhere else to stay & could not wait to leave.

I liked the location, WIFI, balcony, the peacefulness and the friendliness of the staff. No complaints.

Paid higer price for room with breakfast included - indicated on reservation confirmation - property refused to prepare it at all and did not dive us money spent for breakfast back till today