Hotel des Arts

Whenever we called front desk they were responsive. The location was central and one block away from Chinatown entrance. I didn't like how noisy it was in the morning since the floors were creaky and the walls are thin. It was hard to sleep in in the morning because it was that loud.

NOBODY WORKS HERE!!! This hotel is run by an app, I would not recommend staying here. Please don’t support a place that doesn’t employ people. No security, no lock on the door beyond the smart lock, no chain or latch. Tv barley worked, shower was warm half the time, no ice machine, no breakfast or anything, there’s a kurig in the “common area” that you are asked to keep clean like it’s a dorm.

This is an economical, no frills hotel conveniently located right in the heart of downtown San Francisco, but far enough away from the Cable Car lines so you don't have to listen to their clanging. Good restaurants are nearby, and so is BART/Muni. In January, the nights were cold, so the small radiator kept the room warm enough, but little of its heat made its way into the tiny bathroom

This is a conveniently located no-frills hotel. It has all one needs which worked for me. However, besides the cleaners, you will hardly see any staff.

I liked being able to come and go without front desk staff, though it felt like no one was there to field concerns. Fold out Bed/Couch in our suite was sub par for either and made for an unusable salon. T.V. in our bedroom was not functioning. Bed is excessively stiff and bedding smelled of bleach. Had hopes for continental breakfast, alas none was to be had. Overall acceptable value for price though there is a missed opportunity for connecting visitors with contemporary SF art and culture.