Hotel Rinascimento - Gruppo Trevi Hotels

We can not rate the hotel since we were never there. We landed in Rome at 1:00 am and we taken to a different hotel on the other side of Rome No notice from the hotel and there was plenty of time to send an email since we didn’t arrive til 1:00 am!!! We specifically chose that hotel for location and the moved us to a “ sister” hotel with no rate decrease or compensation for the inconvenience. Not happy !

The good: The location was excellent. The breakfast was good. The bad: They overbooked and didn't have rooms for us. They lied to us about the reason why, which, I found out later, was that they were renovating rooms on one floor, and they were not finished. So they put us at another hotel (for one night) and promised to give us a ride over there. This was very disappointing because I planned this trip for two years to take advantage of the walkability of the location. The transfer took all afternoon which screwed up our planned activities. The new location was not close to where we wanted to be. The next day they promised to take us to the Vatican Museums. Unfortunately, half the group was taken to another location. When we got back to the original hotel that evening, we found that the heat in the new rooms was not working, bathroom doors did not close, switches were not working, etc. For our troubles they gave us a glass of prosecco - no refund for our troubles. They even scheduled a restaurant reservation for the wrong night. Would not ever stay there again.

The room was disappointing, on ground floor, facing an inner small courtyard where was bike-parking & storage, no daylight, windows were frosted, so no view whatsoever. Room was small, much smaller than on the pictures and you could hear absolutely everything through the walls. Our room was situated in the “new part” of the hotell, across the street from the reception, the rooms in the old part of the hotel were much nicer & I don’t feel I got what I paid for. Location, however, was great.

Very nice staff, very nice hand made breakfast on a nice rooftop terrace. Helped with taxi transfer as well. The room was to a backyard, but that kept temperature really nice and the room was spacious and comfortably furnished. The biggest plus aside of the hotel is the place where it is located in town. Perfect starting point.

We had a great stay at Hotel Rinascimento. We were greeted by Roger when we arrived, and he told us all of the places that we should see. We really used his map to plan out our days. The hotel room had direct access to the street which we actually enjoyed. Everything was very close by, and we were able to walk to all of the attractions. It's also close to the bus stop if you prefer taking public transportation. We had a great stay and would for sure stay here again in the future!