Burleigh Surf Apartments

If you took away the beach side location and coastal views, you’d be a fool to book this 1980’s twilight zoned Faulty Tower real life reboot. I booked a three bedrooms sub penthouse for myself and the family. The flat was large and airy, affording expansive view of the ocean. Beds were comfortable. However , everything about the the decore, furnishings and appliances screams tired, cheap, overused. Not a penny seems to have been reinvested to bring this place to the modern century. There is no going the extra mile- only extras provided are a couple of dollar shop sachets of washing up liquid and threadbare toilet paper. Towels must have been used and washed hundreds of times. Wi-Fi is that 2002 type that logs you out at every opportunity. But the most blah thing was the service. Reception is unprofessional to the point that the receptionist parked her own car in our parking slot and didn’t even apologise for it. A broken - super old- washing machine was not repaired by the handyman with not as much of an explanation. What’s not missing is the rules and regulations posters that cheaply cover the entire building - making sure that customers are left with the feeling they have just been ripped off and patronised at the same time. If you are looking to feel fabulous by the beach - avoid at all costs.

I like the property as it is right on the beach. The beach is good to walk on with a headland at each end plus Burleigh Heads to the South. The carpet in the unit needs to be cleaned.

Great place to stay, good amenities, beach, only issue is a lot of construction, renovating at the moment

Beautiful place, Amazing Location! However we stayed on the 17th floor and the windows did not have locks so not a good place to stay with children until this is fixed

We booked this hotel for the spa bath. However the bath didn’t work. Which was super disappointing. When we went to ask about the bath we were told it was broken and they were waiting for parts. No offer to change rooms or compensation. super disappointing and made the whole experience not fantastic. The beds were also super uncomfortable!

Perfect for the family! Could be all together or easily found our own space around the great floorplan. Loved our stay!

We spent 8 nights in a standard ocean view apartment. Let’s start with the good: - great location - free on site parking - amazing views once you clear the tree line (10th floor) - very spacious apartments - indoor heated pool (although it’s small and overrun with screaming kids) - super close to shops and food The bad: - obstructed ocean views are sold as ‘ocean views’ - HUGE variety in fit out (we spent four nights in apartment 3C and then we moved to 14A). The difference in furniture was unbelievable considering both rooms were same rate - Leonie (building manager) quite rude and apathetic - bathrooms are very dated (original 1990 fit out) - the outdoor pool was freezing (we stayed early April) - the kitchen utensils are limited and really poor quality (we had to ask for replacement kettles at both apartments as they both broke) In summary, you’re taking a big gamble with the apartment you’re allocated. Be prepared to move to a better one if you’re not happy. If you don’t care so much about the fit out, then you’ll be happy.

Great location and good facilities. Million dollar view but our apartment was starting to look weary. Cheap kettle, cheap toaster and a Salvation army lounge setting. TV took some figuring out as well. We hardly used the balcony due to either wind or glare. We would strongly consider staying here again.

We stayed in a 2 bedroom apartment on the 15th floor. Views were amazing. Beds were comfortable. The place needs a refurb .. a bit tired and dated but it had everything you needed. Shower was awful. No pressure at all. But over all a nice stay hence the 4 stars