Usuario invitado
17 de mayo de 2024
We returned from the hotel a couple of days ago, I’m writing briefly to help you decide whether to choose this hotel or not. I apologize for the translation, I used a translator. MINUSES SEWER PROBLEMS -With a gust of wind, there is a foul smell throughout the hotel, guests cannot hide from it anywhere. -In the room after a shower, there is a huge puddle near the toilet. ROOMS -Tired, in need of repair - The safe did not work upon arrival, contacting the reception (3 times) did not solve the problem, with the help of the tour operator too -The lamp sparked, to which the electrician said that this was normal RECEPTION -We contacted you to solve the problems that arose. From my point of view, they don't care, they are imitating work. -There were no glasses for water or dental supplies in the room. At the reception they sent me to the restaurant, your problem, solve it yourself =) -I already wrote about the repair of the safe and the lamp, but we react to no avail. -They asked to call a taxi, they called, waited 40 minutes, the taxi did not arrive, they came up to ask where the car was, it turned out there were no cars) I understand that the availability of cars in the taxi does not depend on the hotel, but I will worry why your guests have been waiting for so long and haven’t they have to leave. Attitude towards guests. Well, that is, we smile, but we don’t appreciate guests. AQUAPARK The wild river is really dirty, with trash and mold. The pool with slides is clean! ANIMATION It's practically non-existent. If you are looking for a hotel with active animation, this is not your hotel. PROS CHECK IN There were few people upon arrival, we paid the tax and immediately got a room. TERRITORY Small but clean! Separate smoking area! Plus! RESTAURANT Upon arrival, you are greeted and escorted to your table, depending on how many people there are and where you want to eat. Very convenient when occupancy is full FOOD European delicious, fresh food. There isn't much choice, but you won't go hungry. Children's buffet Pizza by the pool is delicious! ALCOHOL Local alcohol, decent beer. The only thing is that plastic glasses get boring, even in the evening and not by the pool. CONCLUSION Draw your own conclusions, if you have any questions, write, I will definitely answer. Have a nice rest!
Traducir