Hotel Villa Paradiso

I am a British Traveller who was staying for 4 nights. The Hotel was super easy to find, is a fairly large complex. Lots of Parking, it did get busy on a Saturday night parking wise but still managed to find a space. Staff were super friendly and spoke good English, directions to my room were clear and information about the bar/restaurant were good. Both pool areas are well maintained and the bar has a good selection of drinks. The room was very clean and spacious although a little outdated, plenty of space for clothes and a fridge and small safe in the room was welcome. The bed was quite uncomfortable and a couple of mornings I woke up with a back ache, may have just been my bed and others are newer/more comfy. Good location for the lake and nearby shops and restaurants... There is a supermarket a 2 minute walk from the hotel. Overall a good experience and would stay here again.

when we arrived (2 adults 1 18month old), we realised it's smaller than the photos showed. But it actually was perfect. Walking distance to the lake. 2 pools, one of which our toddler could walk in. a massive space in the bar for our boy to run around. amazing food for dinner and breakfast. service always came with a smile. it gets crowded at night after dinner as there is not enough space. also, get to dinner early as by 20:45 it starts being cleared away.

Absolutely awful stay. This is definitely NOT a four star hotel. I would say 2 stars at most. Really pokey, old and dated rooms, food awful, no comforts. Looks nice from the view from the road but inside is really BAD!

Honestly the worst stay of any hotel I've ever had without exception. We paid a basic price so weren’t expecting anything posh but the quality was way BELOW basic. Wifi wasn’t working for the entire stay. No amenities in the tiny, run down, outdated room. Old type AC unit making a noise like a freight train. The shower was teeny tiny and depressing. I had to leave the 1970s frosted doors open to avoid claustrophobia. Honestly it felt like a backpacker’s hotel without the excitement. No drinking water, water glasses, or tea/coffee making facilities. No iron…in a hotel…where people go to stay with all their clothes packed into suitcases. I asked at reception if they could provide an iron and the receptionist told me that the hotel doesn’t provide that service and directed me towards a local laundrette… The worst bit though was shortly after checking in, when we realised we were staying at a doggy hotel as a small yappy dog proceeded to bark loudly and incessantly right next to our room for several hours. When we alerted staff to the fact that there was a dog in their hotel, we were told ‘dogs are like children and need to stay somewhere too’. When I asked what their policy is on dogs staying in the hotel, the receptionist was very fuzzy about it and told me they're not allowed, but then changed her mind when we saw another guest walk by the reception area with her doggy in tow. I felt like I was in a sketch from a farcical hotel sitcom…ahem! Lo and behold, they were fully booked so couldn't move us to another room and when I asked for a refund for the booking so we could find a decent hotel without dogs, it was denied. Apparently, she was VERY clear on that part of the hotel’s policy! I honestly have no idea how on earth they've managed to maintain a 'very good' Google review rating. VERY DISAPPOINTING. I strongly recommend giving this one a miss unless you’re specifically looking for a dog friendly hotel and don’t mind it being a bit dreadful. AWFUL!

The hotel it’s really nice and staff

The hotel is very sweet. The front desk staff and gianluca the bartender were great. The breakfast and staff were also very good. Price was great as well as location as it is an easy walk to several good restaurants. I loved that town. Go see Pietro at Osteria Mamareno is for dinner

This is a very clean but rather old property. Some rooms have nicely renovated bathrooms but this is the exception rather than the rule. Our bathroom was of a generous size and very clean, but the shower cubicle was tiny - I could only just fit in it, but certainly not bend over to was my feet! We had a problem with the lock on our door and the airconditioning and the staff were able to move us to another room which was very helpful. The whole hotel is labyrinthine as it has clearly been extended numerous times. The breakfast and dinner were excellent. Always a good selection in the buffet, with both hot and cold food available for both meals. Soft drinks and wine are included with dinner, but not beer which is a little disappointing. You can buy beer and a variety of other drinks from the bar which is open all day and night. The pools are very nice. There is a deeper pool which is quite large and a smaller shallow pool for kids. There is no jacuzzi or anything but plenty of sun lounges. The wifi is only available in the lobby and bar, which seems a bit antiquated these days. Other than the pool there aren't any other facilities. It would be nice if there was a ping pong table, a billiards tables or a fitness centre (there is certainly space for them). We enjoyed our time at this hotel and the staff were very helpful and friendly, but I couldn't see us staying more than 4 nights. It could be so much more if the whole place was modernised and they added some more facilities.

Great location, quiet surroundings. Beautiful pool area. The rooms are nice and spacious. Breakfast and dinner buffet were great with heaps of options. Staff were friendly. The chef who served the meat was lovely!! Happy with our stay! Would recommend