Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

Amazing staff, great facilities! Very good breakfast! Great place for families

service is not good. room is very dark.

Overcrowded at time of stay. Therefore the service lacked a bit behind.

Pine Cliff Resort in Portugal's Algarve region truly stands out, with its newly refurbished garden suites, particularly room G303, setting a high standard for comfort and aesthetics. The suite is well-equipped, beautifully decorated, and perfectly embodies the luxurious ambiance of the resort. The staff's niceness and courtesy enhance the experience, making guests feel exceptionally welcomed. The resort's expansive gardens are a highlight, offering a serene escape that, despite the complex's size, creates an intimate atmosphere unless you venture as far as the mini soccer field. However, there's room for improvement, notably the limited F&B options with most (all?) restaurants closed in our week and lacking clear communication pre-booking, the non-operational lift to the beach, the absence of a heated outdoor pool, and a lack of follow-up or compensation for these issues which we mentioned at check out. Despite these areas for enhancement, the overall experience at Pine Cliff Resort remains unparalleled. But it is something to keep in mind when booking in the low season. Overall, its strengths far outweigh the inconveniences, easily maintaining its 5 out of 5 rating for anyone seeking a memorable and luxurious stay in the Algarve.

Superb staff, restaurants and facilities.... however, it was very busy and under resourced during our stay.. alot of queing for breakfast and dinner. Sunbeds at beach were not available after 11am most mornings, Similarly loungers at pools were frequently all taken. I felt the management sensed this as they tried to resolve the issues with extra tables at breakfast and extra sun loungers appearing by the pools during the week. The half board buffet offering is poor for a 5 star resort. I felt the resort was overpopulated for a 5 star stay and queuing 15 to 20 minutes most evenings left a bad taste when you are paying 5 star prices.

I believe is one of the most amazing resorts I’ve ever been. Nothing to complain, the apartment is amazing, everything in good order, I couldn’t find any faults.Even if we are far away from the beach (30 minutes walk) you could call for a shuttle to take you over, so nothing to complain. However I did not agree with the hotel to charge you for the coffee inside the room, everywhere where I went in a holiday around the globe , no hotel charge for it. Working with hotel industry in London makes the resort looking that they want to make money from everything and not respecting them guests.So this is a big minus from us. Regarding the housekeeping, the blinds could be hoovered so when you checked in you don’t need to have scared kids because of the spiders, also I did put the card on the bed , so the bed linen to be changed after 5 days , however they decide to ignore it. I’ve read about people complaining about the restaurants inside the resort been very pricey, however we did enjoy the food almost in all of them except the one which is a buffet style and is not worth to spend your money for it. Overall a good resort with really nice restaurants, pools, beach, lots of activities and friendly staff.