Usuario invitado
19 de mayo de 2024
Brand new hotel, Everything is perfectly clean, fancy interior, thrilling waterslides, good evening shows and absolutely amazing deserts at the restaurant. The only thing that needs to be changed is the working hours of waterslides, it should be prolonged. Thanks to our personal manager Yaroslav our staying in Aricanda was as warm as it could be at home and as comfortable, pleasant and care-free as it could be in 5star hotel. There are plenty of guest relations’ specialists, but we were always waiting for Yaroslav’s shift, to have a chance to talk to him in person. meanwhile he was available 24/7, so we always stay in touch and he helped to work out any of our problems or make any of our wishes come true. He even assisted us as personal manager with things that goes far beyond his responsibilities as a hotel manager, negotiated with courier services to facilitate the delivery, helped with other staff and even surprised us with a fancy dinner decorated with flowers and other staff. For sure our staying in the hotel won’t be such amazing without Yaroslav. Make sure you will be allocated to him upon arrival, because it’s really unforgettable experience to meet such a kind and caring person, boosting your holiday to the highest level of joy and pleasure.
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