Wingate by Wyndham Oklahoma City Airport

酒店挺乾淨的，早餐不錯。前台服務一般，shuttle需要提前24小時預訂才可以

This was the most horrible stay I’ve ever experienced. When I arrived at around 11 pm getting to the room & the sheets , bed comforter, curtains, walls & couch were all filthy I asked for at least replacement sheets & was told they had none that I had to wait for housekeeping the next day so instead of being able to change rooms or even sleeping in the lobby, I couldn’t do that because of the wild kids running around till 2-4 am. slept in my car in the freezing cold for 2 nights w/ the car running only to be told that the housekeeper said they cleaned but never did & was gone each night when I returned from my conference. I went to a conference in which was the whole reason I was there. Only using the room to solely shower & get ready for my each day. I was told that since they were sold out that they had no clean towels when I asked for them on day 2. My final nights stay after the conference I demanded clean sheets & comforter so I can at least pull the couch bed out & lay on it because I was exhausted & hurting from sleeping in my car 2 nights in a row. Since there was some kind of event in Oklahoma City all rooms were sold out as well & I had no choice. I paid for a room that stated it was a good place & high rating on your site & it was beneath a roach motel in my eyes. I am totally disgusted that I had to pay to sleep in my car that’s depressing & despicable Im demanding a refund or credit & I need to be compensated for my inconvenience.This experience is unacceptable‼️

Dirty linens, bath tub and shower curtain as well as hole in the closet door and dirty unkempt couch.