Hoteles en Oakbrook Terrace, Estados Unidos

Muy limpio. Grande habitación. No puede oír los vecinos.

Located in Villa Park, Courtyard by Marriott Chicago Oakbrook Terrace is in the business district, within a 5-minute drive of Yorktown Shopping Center and Oakbrook Center Mall. This hotel is 14.1 mi (22.7 km) from Donald E. Stephens Convention Center and 14.9 mi (24 km) from SeatGeek Stadium.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a fireplace in the lobby.Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 147 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Staybridge Suites in Oakbrook, Illinois has the Worst Service Ever! I am in shock and cannot believe what we just experienced at Staybridge Suites. First, we made a reservation for a One Queen, 2 Double, 2 Bedroom Suite. This appeared to be the largest room on the website. We received a call telling us that due to renovations, the room we requested was no no longer available. We were offered 2 king suites as a replacement. We accepted and moved forward with our plans. We made it to the hotel and stood at the desk waiting for the staff to figure out our rooms. After the longest wait we ever had, we finally got to our room, only to find that one of our rooms was not cleaned and the other one was not what we were told. The bed was unmade and trash was in one room on the tables. I went to let the front desk staff know what had happened. Ray Lakes, the general manager (unbelievable!) told us that what we told him we were promised was untrue because that's not a common practice. I told him that we had no reason to lie. He said, they were going to do something for us. Ray spoke with the housekeeper to get the room clean. I was speaking with my friend about the situation. This was quiet conversation and no guests heard us. Ray, who was standing right in front of us, stated that he was trying to do something and we should stop talking about it. I stated that I was speaking with my friend and we were chatting amongst ourselves. Ray said he didn't want us to ruin it for his other guests! This was shocking and I have never heard anyone tell a guest to be quiet so other customers don't hear about their concerns. The other guests did not hear us at all! While we were waiting, my friend asked Ray for his name. When he said his name, I wrote it down. Ray became irritated that I wrote his name down! He then told us that he would rather we leave the hotel! We stood there in shock because this has never happened before! He said he felt like a ”domino effect” was going to happen and calls would be made to the company because I wrote his name down. I told him that was not a reason to put us out of the hotel. Ray Lake said, ”I'm going to cancel your reservation for your own sake.” I was further confused and shocked! We went to get our things and came back to the front desk. I said, ”I have never been put out of a hotel. I run a business and work with clients every day and would never treat anyone like this.” Ray stated that he was not putting us out because we were getting a refund. He said if we were put out, there wouldn't be a refund. I told Ray this is the worst customer service I have ever seen and there was no reason for it. I told him the hotel should be ashamed. He said, ”I won't be insulted by you.” I was more confused. He took offense to everything I said. I told him I was going to record because I could not believe this. He said that was further reason for me to leave his hotel. I asked Ray for the number to complete a customer service complaint. He said

Dentro de las opciones que valoramos al ir a Chicago nos planteamos la opción de ir al centro o a las afueras, y dado que nos interesaba hacer otras salidas a Milwaukee y Green Bay optamos por alojarnos a las afueras de Chicago. La parte buena, es que el hotel se encuentra muy cerca del aeropuerto de Chicago O’Hare, ubicado en una zona de bosque impresionante, con su propio lago, lugar tranquilisimo. Las instalaciones del hotel geniales, habitaciones grandes, espaciosas, bien cuidadas, baños perfectos, nuevos y limpios, la verdad es que la limpieza del hotel es perfecta. Por otro lado, nosotros teníamos desayuno incluido y sin tener una carta muy extensa donde elegir, había variedad y tanto la cantidad como la calidad de los platos es increíble. Eso si, necesitareis coche si o si. Hay aproximadamente 40 minutos hasta el centro de Chicago, pero se llevan muy bien, casi todo por autopista.

El hotel es un hotel muy limpio y acogedor, con piscina. ¡Permite a los perros que es un plus para nosotros! Cerca del centro comercial Oakbrook, donde tienen muchos restaurantes y tiendas. El personal del escritorio frontal es siempre amigable y útil. ¡Nos iríamos de nuevo para quedarse!

Servicios sanitarios limpios

Celebrando nuestro 25o aniversario de bodas. Teníamos reservas en un restaurante cercano y queríamos estar cerca. En general, la estancia del hotel era buena. Calma y en su mayoría limpia. Había un poco de comida seca en la estación de televisión que me desconecté. La dama en el escritorio delantero era muy acomodadora, pero salió un poco “fria” como si ayudarme fuera un chore. La dama (personal) de Starbucks estaba abundante. Era la única persona que tomaba pedidos y llamaba a los clientes. Deseo que todos puedan ser amables y cordiales o optar por no trabajar en el servicio al cliente.

El hotel es muy agradable, bien mantenido y asequible. El personal es amigable, conocido y muy útil. El desayuno siempre ofrece muchas opciones. Mi esposa y yo volveremos!

El hotel operado por los indios, porque la ubicación está cerca de la oficina, así que reserve este hotel, pero las sábanas se lavan con la lavadora del hotel, un poco de sabor, no demasiado limpio. El último día, hubo errores y dos bolsas me destrozaron. ¡No pude continuar durante medio mes!

The room was spacious and well equipped. The front desk was very helpful, we meant, everyone who stands there were nice and friendly!