Pamela
17 de febrero de 2024
The front desk attendent was nice but clueless. We got to our room and realized there was no microwave. I went back to the front desk she gave me a new room but that one didnt have a refrigerator or a microwave. So i went back again and she gave me another room key. That did have a microwave but wasnt clean. So i took the microwave and went back to the original room. As I hooked up the microwave later on that night, i started to see movement on the carpet and realized the refrigerator had a ton of roaches in it so i had to spray and stomp around killing the roaches. From then on I was uneasy and didn't relax at all. I was using the restroom and noticed there was cracks in the tile and of course, a roach starts crawlihg up the wall. I was about to get in the shower and saw the walls were covered in short curly black hairs so i had to clean the shower before taking one. Also pretty sure i saw mold coming through the ceiling. And finally not one of the three ice machines worked throughout the hotel. And i found it kinda funny that when checking out I told the attendent they needed an Exterminator she laughed and replied "oh you saw roaches?" If you know that then do something about it!!!
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