Sheraton Grand Nashville Downtown

I love the views, the meal, the rooftop sky bar. Everything looks great and the front desk were friendly. But the rooms are too pricey

it's a 7 min walk to broadway the main action street of Nashville. the roof top bar is amazing, one can borrow their record player and vinyls and listen in the room !

酒店在市中心，鬧中取靜的地方…晚上去酒吧音樂街轉了一圈，很難得一見的風情，特別好的一次短期旅遊經歷！

Bad smell in the room. The smell permeated my all the clothings so that they should be dry cleaned.

We stayed here for 3 nights, during an poorly advertised renovation. The hotel was loud, with elevators and rooms in disarray. Our room was missing all of the furniture, and had a note that said, "if you'd like a refrigerator, contact the front desk".. litterally staff walking around with refrigerators, delivering them to rooms on demand. Unsafe too..I saw a staff member with a mini fridge over his shoulder, walking right next to the edge of the open atrum 20 FLOORS UP! One trip, and someone might have a fridge land on their head. The most controllable aspect, that the staff feel completely flat on, was cleanliness. The lobby bar smelled like old beer, and puke. Nobody bussing tables quickly.. leaving full 10 person tables with tons of dishes and food, for 30-60 minutes. The place has a valet, but the valet takes 15-20 minutes to get your car. So you have to call/text in advance, and wait. This is not to mention, it's over $60/night to park. Overall, this stay was a real bummer, from a hotel perspective. Room missing all furniture, except the bed, and s swivel chair. (We had an executive suite). No fridge.. Super Dirty restaurant/bar, and construction going on, that is not prominently made aware to customers booking. If you stay here, be prepared to spend 300-400 per night, for a very sub-par hotel.

Our air conditioning didn't work when we checked in after hours it was almost 80 degrees when we opened the room. Maintenance was swift and had it working working an hour but it was 3 in the morning before we got it working. Fast forward a few hours hammering and skill saws were going in at 9am in the morning waking us up after a short nights sleep.

The beds were comfortable and the rooms were spacious and clean. The AC kept kicking on all throughout the night, so it would wake us up. I called and spoke to someone at the front desk to confirm connecting rooms. When we arrived, they did not have connecting rooms for us, but put us on the same floor. I booked 2 rooms - 2 double beds in each one. One of the rooms they put us in was a king size bed. For the inconvenience of it all, they gave us complimentary drink tickets and breakfast for each day we were there (3 days) and comped us a night for each room. While we were very disappointed with not getting what we had initially booked, they were very quick to right the wrong in a very customer first way.

Amazing new changes to the hotel including the Library and Skye lounges !! The room was immaculate !! If I could find anything to complain about it would be the valet parking fee of $60 … however the room pricing more than made up for it !! We had a great stay 100%

Eight (8) floors are being renovated. They, of course, don't tell you that until you arrive. The Elevators are mostly not working except for one, sometimes two, with waits of up to 15 minutes. It's ridiculous.