Hoteles con vistas a la montaña en Ulán Bator

- Facilities: Hotel comercial estándar, equivalente al nivel del hotel internacional de Viena. - Servicio: Decente. No hay servicio chino disponible, pero se ofrece servicio básico en inglés. - Higiene: La higiene general del hotel es aceptable y se considera limpia. - Medio ambiente: A 3-4 kilómetros del centro de la ciudad de Ulaanbaatar, y el hotel está cerca de una carretera principal. Hay un poco de ruido por la noche.

We stayed here with our family and relatives, and it was a very comfortable and relaxing experience. The room was clean and cozy. There wasn’t Wi-Fi, but it honestly helped us disconnect and enjoy the peaceful surroundings even more. The food at the restaurant was delicious, especially the beef khuushuur. The mushroom boortsog served at breakfast was absolutely amazing. We were able to truly relax and enjoy the quiet, beautiful nature. My 3-year-old sibling and my 5-year-old sibling loved it so much that when we returned to the city, they kept saying they wanted to go back. Our whole family will definitely be visiting again.

This was my second stay at the hotel and it was just as good as the first. Check-in was quick, the room was comfortable, and the hotel was a good place to relax after a long journey. The staff were helpful throughout and breakfast was good.

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Good and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north of the Shangri-la Mall, then it's about a casual 15-minute walk.

We had a pleasant stay overall, the most positive thing is the professionalism and friendliness of the staff. However, I have to note a few negatives: I was quite shocked that a 5-star hotel did not have a working AC, it was very hot in the room and very noisy and smelly outside to open the window. The rooms are a bit dated. While breakfast was varied enough, the quality wasn't up to standard compared to other Kempinski hotels I stayed in.

I stayed at Grand Hill Hotel Ulaanbaatar for five nights in November 2025. During my stay, I experienced a serious issue that was handled in a highly unprofessional manner, which significantly affected my trust in the hotel. I had placed a sentimental hoodie in the wardrobe of my room. On the third day, due to very cold weather, I wore other coats when going out. I can confirm, based on all photos taken that day, that the hoodie was not taken out of the room. However, upon returning that evening, the hoodie was missing. At the same time, one of the two hotel bathrobes originally in the wardrobe was also gone. I immediately reported this to the reception. The male staff member on duty initially stated that it was “impossible” for the hotel or housekeeping to have taken any items. Only after repeated requests did he contact the housekeeping staff, who denied taking anything. He promised to review CCTV footage the following day. When I followed up the next day, other reception staff said they had no record or handover of the incident and asked me to wait until the same staff member returned in the evening. Only then was the CCTV reviewed. I was informed that the camera angle did not cover the room entrance, and no further investigation or follow-up was offered. Throughout the process, there was no clear investigation procedure, written response, or proactive assistance. Instead, the communication repeatedly implied that the issue might have been the guest’s responsibility. This approach lacked transparency, accountability, and basic respect for a paying guest. Based on this experience, I strongly advise future guests to take extra care in securing their personal belongings. In the event of missing items, the hotel’s response may be limited to denial and minimal follow-up, which is concerning for any traveler.

A really excellent hotel! The reception staff are so friendly and professional, and they speak very good English. They helped give me directions to nearby ATMs and also called a taxi service for me to go to the airport on my last day. The room was always very clean and the bed was comfortable. They have a laundry service that is quite cheap, and it was very convenient - you just have to put your dirty clothes in a bag and give it to reception, and they will return it to your room (usually on the same day). The breakfast was also delicious - a combination of a cooked breakfast, fruits, yoghurts, salad, cereals and cakes, along with tea, coffee and juice. I really enjoyed my stay here and I would definitely come back!

Esta casa, que está reservada para su ubicación geográfica (a cerca de donde voy), es de todo tipo, aunque no en un punto muy malo, pero no puede ser capaz de hacer nada. La noche puede oír el sonido de KTV, el desayuno es muy malo, no es delicioso, la comida fría es principalmente, el servicio es muy general, el servicio de sonrisas no puede hacerse, el restaurante del segundo piso no está bien.