Comfort Suites

Booked a hot tub room and no hot tub in it and wouldn’t get us one and bedding was gross and dirty

The hotel overall was quite nice. The entryway, hallways and rooms were very clean. The staff was friendly and helpful. The reason I could not give it 5 stars was due to the pool. First off, it was incredibly small. It felt cramped, even with only like 4 to 5 people in it. And the two slides left bruises all over our bodies. A few other family members showed us their backs, where their skin was scraped off! The slides were very rough to ride down, and it ended in the shallow area? Shouldn't a slide be closer to the deep end? However, the stay was nice, and our sleep was deep. The rooms were spacious, and we did not hear many noises, even though we were close to the pool, and there were a lot of kids in the hotel as well.

The place was great but the chlorine in the pool area is horrible. Myself and the kids couldn’t stay very long it made them cough and my eyes just burned and watered.

Nice hotel. Was very busy and loud on a Saturday night. Bar was small annd closed very early for an weekend, and e-tab machines were turned off because they didn’t have any money. Rooms were nice though!

The hotel is modern and kept up, the rooms are nice and spacious, the water slides are a lot of fun. We specifically chose this hotel for the water slides. Our family had a blast there and took advantage of the slides as much as possible. The rooms are nice and spacious. The shower didn't have a lot of pressure, but there were lots of hot water. We stayed 3 nights but only had housekeeping once. We think they forgot about our room. We ended up asking for additional towels and toilet paper (because there is never enough). The beds are hard, but still better than others we have stayed at. The pillows are extremely soft - we all woke up with stiff necks. We were completely surrounded by units with dogs. Barely heard them barking unless we were in the hallway. I have a high allergy to dogs and brought medication with me to handle the dander/hair. I would recommend that there be non-animal rooms available, as I am sure there had been animals in our room previously. Breakfast was good and hot. Lots of variety and the staff kept up with the demand well. I constantly saw their workers cleaning tables, counters and sweeping up areas. It was nice to see that they were keeping the facility clean. Thank you!!! The only downfall I would say is that the breakfast area is not very large - many people were eating in the bar/lounge area or check in area with the couches. May need to invest in more room for eating.

Great location, breakfast, and staff. Rooms were clean. The pool and water slides were fun for the kids; however the water was quite murky. The pool needed to be cleaned desperately and the water needs to be drained. Kids did not seem to mind though.

Rooms were okay, need to vacuum underneath the beds and there was lots of hair floating in the pool

We were greeted with enthusiasm at the front desk. The pool was open late which was convenient after a long day of travelling. Will definitely stay there again.

Dirty, still food on floors from prior guests, toilet had pee all over it still, bed wasn’t on frame, bed frame sticking out into walkway, tv didn’t work.