Grand Hotel

"The place didn’t look like the photos online. The carpet was dirty, there was holes in the wall, curtains were torn, we had to ask for towels and for the linens to changed. Service was poor also, no employee spoke when you passed by. I felt forced to stay there because they received their money when it was booked and I couldn’t cancel it."

Surface Boutique Hotel

"We have traveled a lot nationally and internationally, we have never been in such an unspeakably vile hotel. Torn window screens should have been a clue. Filthy stained mattresses. Dodgy wiring. Wonky a/c. Disgusting fridge. Chairs with a hi knows what on them. We left. We told them way and asked for our money back. They said no. We are pursuing that. We didn’t use the room. The finally straw was the bug crawling across the filthy carpet. DO NOT GO. Just sleep in your car, or on a bench. Gross. And they don’t care!"

Clarion Hotel Convention Center

"I stayed here more than two weeks, they charge me 7 times for deposit, they said once I checkout they will refund me , but I didn’t get any refund. I checked out at 1st Dec , until now I didn’t get any refund. I called them four times but they always said wait , and in the last time they even hang up my phone. They steal me more than 60 USD, how can I get my money back? thief hotel!"

Guest Lodge Motel