Hoteles cerca del Sam Po Temple, Malaca

This hotel is very well for short trip, 1. staff is friendly, lobby also provided free biscuit 2. business owner is really think out of the box, they given a freebies since i check in 3. facilities is attractive than others, VR game room, but not for little kid, youngster can come here and experience the future. 4. the room provided the tooth brush is good enough 5. inside the room, bed design, tea table, tv set, bathroom & kid friendly design bed 6. maybe the hotel is still new, restaurant not available yet 7. lastly, even i check out the hotel, i still received a freebies. Very well thinking from first until last, thats all, thank you (my english not well, sorry for my simple review, i will come again, thank you & good bye.)

I recently had the pleasure of staying at the Imperial Heritage Hotel in Melacca City, Malaysia, and I must say it was an excellent experience from start to finish. The hotel is beautifully designed, blending modern luxury with traditional elements, which creates a very welcoming atmosphere. The rooms were spacious, well-appointed, and immaculately clean, with all the amenities you'd expect for a comfortable stay. The beds were incredibly comfortable, ensuring a good night’s sleep after a day of exploring the city. The service was top-notch. The staff was friendly, attentive, and always ready to assist with any requests. Check-in and check-out were smooth and efficient, and the concierge was helpful in recommending local attractions and dining options. One of the highlights was the hotel's location. Situated near the heart of Melacca City, it provided easy access to key attractions like Jonker Street, St. Paul's Hill, and various historic sites. It’s a great base for exploring this UNESCO World Heritage city. The hotel also offers a variety of dining options, with a nice selection of local and international dishes. The breakfast buffet was delicious, featuring a wide range of fresh and tasty options. Overall, I had a fantastic stay at Imperial Heritage Hotel and would highly recommend it to anyone visiting Melacca. It offers great value for money, a prime location, and excellent service—making it a perfect choice for both business and leisure travelers.

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

Location strategic, in the middle of Mallaca city. The main point i’ve booked this Hotel because of location. Nearby with all tourist attraction 👍🏻, just next to MMC (Mahkota Medical centre), Mall,KBox, and eatries shop. All basic amenities provided 👍🏻 including iron+board and hair dryer👍🏻. All function well. Only my opinion, may be the floor mat need some refurbish, change to vinyl may be. The sink also need mantainance, the water take slow so long to drain and next time management please provided extra dustbin 🫠.. ohh, one more thing. Car parking provided for guest yea but we have to do payment Rm5/day and level sharing with other guest too 🙂 . overall, all just ok.

Este Hotel y Residencia está equipado con enormes habitaciones, una estrategia eficaz para impresionar a sus huéspedes. Mis comentarios para mejorar son los siguientes: 1) Orientar a sus huéspedes sobre el nivel exacto de las habitaciones del hotel. 34005 está escrito en la tarjeta de mi habitación, no aparece 34 en el botón del ascensor. Regresé a recepción y me dijeron que era el nivel 33A. 2) Esperar tu/mi turno para entrar en cualquiera de los cuatro ascensores es una tarea dolorosa durante la temporada alta. 3 min para subir a un ascensor. Llegar del nivel 33A al piso G puede consumir fácilmente al menos entre 8 y 12 minutos, ya que se detiene en cada nivel. Un bebé lloraba en su cochecito mientras esperaba que el ascensor llegara al piso G. Él había estado antes que yo en el ascensor congestionado y mal ventilado. Nos encontramos en el nivel 33A y tardamos 7 minutos en llegar al piso G. 3) Ofrecer más variedades de desayuno buffet. Entiendo que este hotel ofrece un precio asequible para una estancia cómoda, especialmente para una familia numerosa, y mucho mejor que las pequeñas habitaciones de hotel de Jonker Walk. No podemos quejarnos mucho del buffet. En mi humilde opinión, el hotel puede añadir dos o tres platos que representen la cultura Peranakan en Melaka. Sería una experiencia maravillosa para nosotros. 4) Para quienes visitan por primera vez como yo, presten atención al enorme estacionamiento en el nivel 7. Hay al menos 3 vestíbulos con ascensor y terminé llegando al vestíbulo del Swiss Hotel, al restaurante De Wan y al vestíbulo del hotel durante mi visita. estancia nocturna. Puede resultar útil disponer de carteles claros que indiquen a qué vestíbulo llega cada hotel/punto de venta. 5) Lo más importante es adoptar las mejores prácticas para dar la bienvenida y saludar a sus invitados en la recepción. Como mencioné, no todos sabríamos que el nivel 34 que está escrito en la tarjeta de nuestra habitación es en realidad el nivel 33A en el botón del ascensor. Alertarles/ayudarlos/a mí es una excelente manera de ir más allá y dejar una impresión duradera. Gracias

Swiss Garden es una marca en la que confiamos ya que nos habíamos alojado antes en su otro hotel. Y en cuanto a Malaca, esta es nuestra segunda vez. Todo era bueno; Nos permitieron registrarnos temprano. Los servicios son excelentes, personal amable y servicial. La ubicación es buena; cerca de kg morten y junto al río. Puede disfrutar de la vista del río y de kg morten. Muchos lugares para comer cerca. El desayuno que se ofrece también es bueno: hay muchas variedades entre las que podemos elegir. Realmente disfruté de mi estancia en Swiss Garden.

El hotel es mucho más grande de lo que habíamos esperado. El hotel está bien diseñado, pero el congelador y todo el hotel parecía estar en algún tipo de perfume, lo que me hizo un poco mareado. La habitación era muy bonita, pero la pequeña patio es un bonito toque. Nos informamos de que nos vamos a salir a las 12:50, pero aún así, el mismo concierto nos llamó a las 12:00, esperando impacientemente que nos lleguemos a salir. Una vez que todo se ha hecho, estoy seguro que será un lugar agradable. Deseo que las plantas sean reales. Son todos plásticos y muestra, desgraciadamente. La ubicación es perfecta, justo alrededor del rincón de China Town y Junkers Walk. Creo que es un lugar decente para quedarse por una noche o dos.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

Location is about 15mins drive away from Jonker Walk. Room and facilities were great, however Service could be better. We ordered room service however took 45mins to come despite multiple calls/reminder to the concierge. We were also not able to get a late checkout which was disappointing, despite being a Hilton Honor Gold member.

El hotel está muy bien situado, pero no hay nada que puedas hacer en el hotel. Nos han reservado 2 habitaciones a la semana y se nos ha dicho que no están listas, pero el momento de la entrada de este hotel es a las 3:00, pero sólo hemos esperado 30 minutos para conseguir nuestra primera habitación y otros 30 minutos para conseguir la segunda. La primera habitación era muy oscura, ya que sólo había 1 luz funcionando, así que terminamos llamando a la mantenimiento para reparar todas las demás luces en la habitación. El hotel está muy cerca de la ciudad, pero no es muy fácil de encontrar. No se nos dio ningún recibo, excepto la recepción, como el receptor nos dijo que mostrase la llave de la habitación al personal del café, pero el personal del café se negó a dejarnos entrar incluso después de mostrarle la llave de la habitación. Nos dijo que teníamos que presentarle un bono de comida, que no nos dijo el receptor. Le dijimos que se inspeccionara en el sistema como hemos pagado por él y se negó a hacerlo. Nos puso de inmediato sin más comprobación. Después de todo el problema, fuimos al receptor en el lobby y buscamos una devolución. Nos pagamos por el desayuno en efectivo cuando nos ingresamos, pero no podemos recuperar el dinero inmediatamente porque nos niegan a entrar al café. No creemos que mereciéramos este tratamiento por parte del personal del hotel, simplemente porque la tarifa de la habitación es asequible, no significa que las normas de hospitalidad puedan considerarse como tercera clase mundial. Si no es debido al sistema TripAdvisor, ni siquiera quiero dar una calificación.