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Sanctum Regent's Park
4.4/513 Comentarios
The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh
Hampstead Britannia
2.4/515 Comentarios
Amazing staff leaving there family’s to take care of homeless and vunrable pepole the most amazing service your the hero’s of 2020 never forget you are number one night staff well that’s another story just amazing care and leave the family’s to look Después de nosotros no podíamos pedir a un personal muy bonito Pepole no sabe cómo lo hacen en esta situación sorprendente de seres humanos
London Marriott Hotel Regents Park
4.3/579 Comentarios
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro Casi la misma distancia para la tienda de comida más cercana (alimento rápido) que está cerca de la estación de tubos.
Primrose Guest House
4.6/557 Comentarios
This was my third time staying at Primrose Guesthouse and I'm looking forward to returning again! Lekha who runs the place is lovely and very accommodating. There is tasty hot breakfast every morning. Rooms are actually cleaned and refreshed daily. It has a bit of that old London building thing, where windows don't quite close, plaster is cracking, etc, but I'll take that tradeoff.
Best Western Swiss Cottage Hotel
3.9/5102 Comentarios
This delightful hotel has outstanding decor. It was clearly the home of a very well to do family in Edwardian/Victorian times. The furniture and paintings give it a very special atmosphere. The service is both efficient and friendly.
Holiday Inn London - Camden Lock
4.2/5119 Comentarios
Trabajé en el centro de la sala de estar, la dirección del hotel como Oscar, son generalmente muy amable y profesional, pero un nuevo gerente llamado Violetta me dijo muy generosamente que moviera mis piernas que estaban descansando contra un sillón. El hotel está muy bien, pero no se puede volver a trabajar.

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