Hoteles cerca de Fuerte de Lahore, Lahore

The location of this hotel is excellent, only a 10-minute walk to the nearby shopping mall. There are also several snack shops right downstairs, and ordering Foodpanda at night is very convenient and fast. The staff here are incredibly polite and helpful. Right after I booked via Trip.com, they proactively contacted me on WhatsApp to ask about my arrival time and any special needs. They even sent me a map and their precise location, which was very thoughtful and welcoming. In terms of the room, while there is no dedicated hot water system, the water temperature is naturally warm due to the hot weather in Pakistan. It feels just like a warm shower and was very comfortable. Whenever I had a question, I could just message them on WhatsApp, and they responded almost instantly at any time. I had a great stay here and will definitely choose this hotel again for my next visit.

The hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care. However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the café and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use. Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.

El hotel está muy bien situado, y el hotel está muy bien situado. La habitación era muy confortable y todas las instalaciones estaban bien mantenidas. El desayuno fue otro destacado de mi estancia. Había una amplia variedad de opciones frescas y deliciosas disponibles, catering para diferentes sabores. La calidad de la comida, la presentación y el servicio en la zona de la cena fueron todos excelentes. En general, Hotel One Tower Gulberg superó mis expectativas en todos los aspectos, incluyendo hospitalidad, limpieza, confort de la habitación y experiencia de comedor.

Dear Hotel Management !!! Can't praise this hotel highly enough - they are really amazing The staff at reception in particular have the best customer service skills I have experienced in Pakistan - feels like being in a western hotel. I wished I remembered his name but the man who checked me in and checked me out was extremely professional with fantastic customer service skills. Reception management should find out who he is and give him a pay rise. God bless you man

We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again.

El servicio de habitaciones y el lavado eran realmente eficientes. Aunque tienen algunas habitaciones más antiguas, también hay grandes y hermosas habitaciones disponibles con secador de pelo y guardarropa. El aire acondicionado funcionó bien. El desayuno fue decente. El descenso no era agua caliente.

Las instalaciones, la higiene, el ambiente y el servicio del hotel son buenas, está muy cerca de la sala de exposiciones, a unos 500 metros a pie, y el desayuno es delicioso. Se siente muy seguro, hay un gran centro comercial no muy lejos, es un buen lugar para quedarse en la exposición.

Recomendable, está alejado del casco histórico pero la estancia es muy agradable.

I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.