Aya Beach Resort

Did not pay to share my room with snakes. Unfortunately I had a bad experience at Aya beach. On two consecutive nights I had a snake in my room. My neighbours also had a snake in the room also. Very unpleasant experience but after my insistence I was moved to a different room, thankfully not sharing with snakes this time.

Disappointed. I was in honeymoon with my wife and whole resort was withouth light after checkin for 8hours. As hotel did not have generators, requested my full refund and had to move to another hotel. Before I left hotel manager said would refund me, since then already passed 3 months, no replies on my emails and whatsapp. Such a shame.

Worst hotel I ever been in my life. Fisherman village, nothing to do around and terrible noise all day due to hotel building besides. Impossible to relax as extremelly loud noise all day. Swimming pool very dirty, nothing like on the pictures.

What a bad service provided by your staff. Always speaking in local language after we request something and laughing. So rude, need more training on hospitality and more empathy with your guests. You should clean pool at least once in a while, very dirt and greasy.

We spent a lovely 8 days at Aya Beach Resort in Kizimkazi on the southwest of the island. We specifically chose this location due to it being less touristy. The rooms were excellent and comfortable and the staff and service great. The quality of all meals were great and often visitors from other resorts would end up enjoying a meal or a drink at Aya. They have a small gym, yoga x2 per day and free wifi all over the resort. You even get the signal from the beach! Great pool area that is kept clean at all times. They also have a play area for kids and the beach is safe for children. Aya offered a number of other activities and there was always someone ready to assist you with your request or to offer ideas. For avid divers, DiveTime Zanzibar, is a 5 minute walk down the beach.

RUN AWAY. Me and my wife had the worst time ever in this hotel. After having amazing time in Zanzibar and Kilimanjaro, we saw few amazing photos and reviews about Aya beach and decided to book 4 days there. BIG MISTAKE. In our first day, we were fully charged in checkin and went to a room that was almsoy ready. We put our luggage and employee said that would come back after few minutes to arrange the bed, if we did not mind we could change and go to enjoy the hotel area. Then we went to the swimming pool area ( did not enter as the water was greasy, but the weather was good and we enjoy the sun and view. When we return after 3 hours, my wife’s earings was gone. We went to reception and we spoke to manager Louis, who said that was not possible and my wife must let fall somewhere else. Unbelievable, we requested to speak with cleaner and he said they could offer a drink for our trouble. Of course we decided to check out and requested our refund, we he said that was only possible to be done on Monday, as we were on Sunday and already passed a week and no refund until now. They stole my wife earing and our 4 days money for the room. Such a shame and we really want to report this for people be far away from this kind of people.

One of the worst hotel me and my family have ever been. Nothing for the kids to do, swimming pool dirty and even after our claim, no action was done to clean. North Zanzibar is 100% better to stay with many better hotels.

Booked two rooms for me and my kids for a week and it was a disaster. A/C not working in both rooms, they said some eletricity power in the area that damaged. After the second day we checked out and move to another hotel, as it was impossible for us to have a good night sleep. Bed was really small for a couple and not comfortable at all. No child meals options in restaurant. Definetly worst hotel experience in Zanzibar.