Melvin
7 de agosto de 2023
- Poor hygiene (linen and carpet, 2 guest have gotten sick during the stay)
- Bad quality room (light spoiled, water leak, mold on wall
- Bad service (question and shown unpleasant facial expression when asked for more drinking water, refuse to provide one extra towel, asked in-room service for utensils but asked us to collect ourself in their restaurant instead after 1 hour of enquiring)
- Poor amenities (all gym equipment are rusty, threadmill spoiled, staff say unable to fix as they have asked for service long time ago)
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