Courtyard Lake Placid

Very upset with quality of the rooms... Smell when we arrive, "clean" towels with black long hair, door alarm with flashing lights sound couple times, last night we had fire alarm at 4 am and we tried call reception and we realized phone didn't work... one of our rooms (we had four) at arrive had half made bed with dirty bedsheets. I except better quality from Marriott... coffee shop didn't had lids for coffee cups no one told us that at ordering "to go"

Overall, great visit. Typically, however, there is complementary coffee in a hotel and not $5 Starbucks. Just a pet peeve.

Not Hiker friendly. Both nights we were awoke by hockey kids running up and down halls. Saturday was the worst at 11 pm called the front desk. No problem will take care of it. 11:30 the kids were still in stairwell next to our room then running down and banging on door including ours. Called front desk again and was told he couldn’t leave the desk to deal with the kids. He refused to call his manager and have them come out to help eliminate the problem. But the parents were all in the bar area if I’d like to talk to them. So I went to front desk and was pointed in the direction of 18 parents which I had to get their attention and inform them of the problem. Only one parent stood up and left to go upstairs. The rest were deer in the headlights approach. Why on earth is up to the paying customer to police the property..needless to say it was after 1am when we felt back asleep. We spoke to the girl at front desk in morning and asked for the manager. She said they didn’t arrive for 30 minutes so we went over what went on the night before and left our phone number.. it’s now been 7 hours later and we have not heard anything. I would not recommend staying here. Very poor management and policies in place. No way should any customer be made to confront problems like this.

Easy check in, clean room and Pet friendly! Only drawback was that we pre paid for a $20 breakfast buffet but was actually a stand in line service that was charging $6 for one muffin! Not an actual buffet 😢

This property was in a great location. It's not near the lake but close to town and parking was included. The rooms are a little dated and will soon need updating, but the overall property is well maintained and the staff was friendly. The room was clean and the mattresses were very comfortable. A little peeling wallpaper in the bathroom was the only real eyesore. Overall, a great value.

Desk attendant greeted me by name at check-in. I was late on arrival due to travel delays, attendant stated he was glad me & my family had arrived safe. Very friendly! Super fast check-in!

Don’t get the breakfast buffet option. It is just a voucher for a single person to get breakfast.

Nice clean room. Beautiful building. Unfortunately, the jacuzzi was out of service all week in June. The fire pit was also out of service. Coffee in the a.m. cost five bucks.

The pool was extremely disgusting during our visit. The refrigerator in our room was not cold.