Usuario invitado
31 de enero de 2023
Full of negative. Please read till the end before coming. Ok all previous reviews, note, all changed. First, there is no free parking in front of the hotel and parking of the hotel is $32 per night while hotel for 2 person is $80. In front of the hotel there is parking which belongs to another hotel and this is ridiculous and not acceptable all around the world in hotel industry. Furthermore, there was not towels and slippers(flip flops) in the room, when I called to reception a guy told me that towels and slippers are provided for elite or exclusive rooms and suits, what kind of hotel is that we do not understand. I asked to contact with Mrs.Kamilla room devision manager but they told me that she left and there is no any manager now and later until morning 9 a.m in the hotel, very unprofessional. Wine inside the room cost 70 pln, not free of charge as before reviews mentioned. Room 429 is super small. I highly recommend to choose different hotel with professional workers Please Kamilla, do not reply to this as above mentioned criterias are not exist in your hotel which is considered quite normal to have at least towels or flip flops in hotel industry. Educate your employee to contact nicely. Hotel industry is multicultural and you must know it. We asked about the parking and they tried not to understand the language but after payment has been done, they spoke fluently English and informed us that we made a mistake by choosing this hotel.
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