Usuario invitado
14 de mayo de 2024
The food at this hotel is just dreadful. There was absolutely nothing positive to say about our dining experience here. The food is generally catered for the European palette, and there are a lot of satisfied German and French guests. If you’re a lover of overcooked, fatty pork then you’ll be over the moon. Guests with other pictures on here do not show a true reflection of what is actually served. If the hotel based their food on quality instead of quantity it could’ve been a very different picture. As for their ‘al a carte’ restaurant, then this is a total misrepresentation of the word and very misleading. The food served here is reheated leftovers from the buffet restaurant recycled into another dish. It’s clever I’ll give them that but it’s embarrassing if you’re knowledgeable about food. They also charge you for drinks even though you are all inclusive. But they don’t tell you until you’ve finished your meal! We waited over an hour for our food, which was inedible. We ate out a lot or we would’ve just lived off chips and bread. On our last day we overheard many guests complaining to each other about the food and several walked out when they saw what was on offer. Many complaints at reception just fell on deaf ears. Don’t waste your breath. The all inclusive drinks package isn’t great and neither is the service. They focus on ‘paying’ guests here and the service for those guests is completely different to those on a package deal. The hotel itself is quite clean and tidy, the staff work very hard and always greet you with a smile. Loads of kids there, so if you’re looking for a quiet escape then this isn’t for you. Lots of steps around the complex too. For the price of this hotel, I wouldn’t recommend it at all.
Traducir