William
26 de febrero de 2024
Right from the start we should have known to turn around and find somewhere else to stay. As we were checking in another guest was calling the front desk to complain about the room's condition. The front desk clerk was telling them that all the rooms were the same and that he could give them a refund if they wanted. When he was done on the phone I asked what was wrong with the rooms for that guest to want a refund. The clerk said that they were just under remodel and the tv didn't work, that was the only thing wrong. Well let me tell you, that is the furthest thing from the truth! As we walked down the hall you could immediately tell that this was not somewhere that you want to be with your family. The halls smelled like stale smoke and other unmentionables. Once in the room, the real horrors began. The walls were dirty, the fridge was rusty on the outside, and there was mold everywhere! Including a giant moldy hole above the showerhead. The "white" bedsheet had a yellow tinge to it where you would expect a person had been lying for quite a while. At this point we had seen enough and went back to the front to demand our money back along with 2 other guests. Word of advice, stay away from this hotel of horrors!
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