Laurie
19 de febrero de 2024
Staff was very nice and helpful. Room was clean. Unfortunately, they were understaffed. We had asked for the sofa to be made up for our daughter prior to arrival - it wasn't - nor was it made up when we went for dinner and arrived home ready for bed. Eventually, sheets were delivered and we had to pull the sofa out and make it ourselves. The blankets were hard as rocks, as were the towels - my daughter was uncomfortable and chilly. We were informed that housekeeping had left hours earlier and they were short-staffed, but nevertheless, had No extra blankets to spare - which I never heard of in a hotel. The staff was very nice but that didn't make up for the uncomfortable night. The layout in the room was strange - No closet but almost like a portable closet net to the tv with No area to place personal items. I was anxious to check out. On the bright side - easy access to Dartmouth University and restaurants. But I want to sleep comfortably when I go back to my room - I didn't.
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