Glamping The Mountain

Great couples weekend getaway. Comfortable room. Attentive staff gets you anything you need. I see some reviewers complaining about not being able to leave after 6pm. That is out of their control due to local law and is clearly stated on the hotel’s website and the booking. If your plans are to go to the bars at night, why would you stay at a beautiful place like this? I call that user error.

our stay in this place was amazing!!! The attention from the staff was excellent, especially the person in charge of the Glamping, very attentive and always willing to help. The place is very comfortable, pleasant and you feel connected with nature. The view is excellent, the landscape cannot be better. The food is very good with good options. I totally recommend this place.

First you park in the town then you walk about 5 minutes to a dock to take the boat, only get there by boat. Check in is at the top of the property accessed by stairs. From the start there were problems. Jacuzzi didn't work. Found out that the wifi didn't either. Food is an issue only access is by boat. they have a very limited kitchen/bar. dinner took 2 hours. Day 2 Breakfast was good and on time. then the electricity started to go out, then on, then off. All day. Then the water stopped working as well. The staff said the power company was reducing coverage in the area. Found out that was a lie when it got dark, and we could see the mainland all had power. They finally told us at 7pm they were not going to fix it and they had a room for us on the mainland at another hotel. We packed up and went to the boat only to be told the room was not available for us. So, we asked to be taken to the mainland. To my surprise they said no. I had to yell at the boat operator to take us at once. While on the water a police boat told us to return, that's right they called the police on us. After the police interviewed us and the manager, they said we could go since we had paid our bill. The manager then tried to get us to sign a document saying we would not try to receive a refund. We did not sign and left. The place has a great idea and potential, but they have zero execution of it working and being efficient. Plus, to call the police on guests who just want to leave and hold them hostage.