Opera Blue Hotel Gouvia Corfu

Un hôtel, sans hygiène les chambre était dans un état déplorable, de la rouille partout des toilettes sale sans parler de la douche avec trace jaunâtre de partout on a eu le droit à une journée complète sans eau sans wifi en se rapprochant de l’accueil tout est normal pour eux on a dû changer d’hôtel car on nous a fait changer de chambre pour quelle soit dans le même état

Estábamos ansiosos por nuestras primeras vacaciones fuera del Reino Unido desde Covid, y se arruinaron al ser alojados por el operador de vacaciones combinadas en un hotel de segunda categoría. Leímos críticas en la web sobre Opera Blue antes de hacer la reserva y quedamos satisfechos de que satisfaría nuestras necesidades, ya que se cotizaba como 3 o 4 estrellas en la mayoría de los sitios web y las críticas en general eran buenas. ¡Qué diferente era la realidad! El hotel estuvo muy por debajo de nuestras expectativas, incluso de un hotel de 3 estrellas. Creemos que el hotel está siendo tergiversado en sitios web que muestran fotografías tomadas hace algunos años y que probablemente fueron modificadas con Photoshop en ese momento para mejorar la apariencia del hotel, pero que ya no representan la realidad, p. la piscina está en la parte delantera del hotel, está al lado de una calle pública concurrida sin privacidad. El Opera Blue sufre de una grave falta de mantenimiento, por ejemplo. un agujero en la plataforma al lado de la piscina, desagües malolientes en el baño, pavimento roto; ¡La lista podría seguir! La decoración y el ambiente del hotel están "cansados". El personal también es ineficiente e ineficaz en la gestión de las quejas. El servicio de limpieza en el hotel es muy pobre, por ejemplo. áreas comunes sucias, limpieza superficial de las habitaciones sin cambio de toallas cuando se solicite, o toallas retiradas y no reemplazadas, sin reemplazo diario de artículos de tocador o suministros de té/café. El balcón de la habitación nunca se limpió, y los excrementos de ratón y las hormigas eran una característica habitual. Reservamos en régimen de media pensión con un requisito dietético especial de comida vegetariana. Sin embargo, rara vez había una opción vegetariana, si es que había alguna, para la cena. La comida era de muy mala calidad, mal presentada, y la comida "caliente" (incluido el desayuno) siempre se servía tibia o fría. Esto podría deberse a que la placa caliente no funcionaba. La accesibilidad en el hotel es muy mala. Nos asignaron una habitación en el primer piso del anexo (que no tiene ascensor) en el punto más alejado de la escalera. Pensamos que esto era algo desconsiderado ya que ambos tenemos poco más de 70 años. Después de nuestras quejas iniciales, para colmo, nos trasladaron a otra habitación en el segundo piso del mismo anexo. Hay peligros de tropiezos y derrames en todas partes del sitio, con cambios pequeños y sin marcar en el nivel del piso que son un problema constante. Se anuncia que el hotel tiene acceso a Internet en todas las áreas. No tan. El wi-fi en todas partes es intermitente y no existe en algunas áreas del hotel. ¿No deberíamos esperar nada menos que un acceso completo a Internet en todas las áreas de un hotel hoy en día? Alojarnos en el Opera Blue arruinó por completo nuestra experiencia de vacaciones. Nos cambiamos de habitación, pero la habitación de reemplazo no era mucho mejor que la primera. El día de la salida, nuestro traslado al aeropuerto de Corfú estaba organizado para las 20:30. Nos pidieron que saliéramos de nuestra habitación a las 11:00 a.m., pero no se proporcionó ninguna habitación para ducharnos y cambiarnos. Nuestro consejo: ¡alójate en otro lugar!

We paid £328 upgrade to Tui for a guaranteed pool view top notch balcony room. Upon arrival we were shown to our room (212). It was small and pokey and "worn out" but the stench of sewage completely took our minds off that. It was disgusting and made us heave. We opened the doors to the balcony to find the only view we had was the top of the entrance porch with 2 aircon units. My partner complained to reception and the manageress was quite obnoxious. She told us we were in an upgrade room and the sewage smell was tolerable!! After 2 days of being ill from the pong they agreed to move us to the room we should have had in the first place but it wouldn't be available for another 2 days. My memories of waking and wretching at the same time linger. There is definately a sewage problem at the hotel and also in it's location. Some days the pool area and hotel landings/interior had the unbearable pong. Breakfast was a mishmash of cold meats, a different form of egg each day and on the plate Broccoli or other left over veg from the night before. It was a first for us both but give me a full English any day of the week. There was no toaster either during our stay. The pool bar was the most expesive bar in Gouvia. 5 Euro for a 330Cl bottle of beer ( £8.30/pint approx). We were in Gouvia with another couple who stopped at the 2* Popi Star. Cheaper and not a single complaint. To sum up - if you are planning to go to Gouvia rule out the 3* Opera Blue and slum it instead. The slums are better.

First impressions on arrival were not bad . however on entry to our room for the next 10 days we were utterly disapointed with the conditions. On further inspection we found ceiling light fittings hanging loose in the bathroom and shower cubicle, also the extractor fan cover was missing exposing all the filthy grime encrusted within. The drain on the bathroom floor was filthy and a disgusting stench off sewage was unbearable. The grouting and shower door slide runners could have done with ripping out. Innadiquate storage facilities for a couple staying for a holiday. The furiture was in very poor condition to say the least. There was a bolt sticking up from the floor at the access to the Balcony area which was there to lock the doors shut. This was very painful to accidently step on when unfamiliar with your surroundings. Complaints were made to reception and were informed that we would have to wait for a more senior staff member to authorise a room change. This was authorised 2 days later, Apart from the stench everything else in the room was identical to the previous room. The view from our balcony was a delightful derelict 2 story shell of a building and some overgrown shrubbery.The Breakfast selection was very poor quality and the evening meal choice was equally sub standard. It was better to eat out if im honest.

When we booked this hotel, they sad its 4* I'm not sure how the stars are awarded to hotels in Greece, but i'm sure that it's totaly wrong. I would say it's solid 2* hotel. Our room was on 1st floor, and there was a small balcony ( thats the only thing what i liked ( but also only for two days, because the condensed water started dripping directly on our balcony floor)) First of all - upon entering the room, I noticed that the ceiling lamp was not working. I informed about that problem reception, they promised to solve the problem, it's been 7 days, I just checked out of the room - the lamp was still not fixed Secondly, our bed was two beds pushed together. with uncomfortable different mattresses Thirdly, the toilet and shower cabin are in terrible condition!!! Read the comments of other guests below... Fourthly, you will be woken up every morning not by your lover's kiss, but by the terrible smell of sewage!🤢 and finally... don't put anything valuable in that safe that's tossing around in the closet... My daughter's jewelry box is harder to crack than this parody they called a "safe" 😅🤣😅 P.S. breakfast is a joke I was afraid to go to dinner🫣 I can recommend the restaurant "Fresh" or "Frulatte" for breakfast!!! "BBQ art" ; "Vergina" or " Akron beach bar " (Paleokastritsa region) for dinner

This was our second stay at the Opera Blue. Our first was in 2021. Improvements have been made. This time there was no eye watering bathroom smell. The main areas have been improved, but still it's just dirty. It doesn't take much to pick up/sweep or even mop. On our departure day we sat in the pool bar and the tables were still covered in glasses/bottles from the night before. It was just dirty. Breakfast has gone downhill. Always an egg choice l, bread, hams, fruit and yoghurt. But mixed vegetables? Brocolli ? Runner beans? For breakfast. The last day a two slice toaster turned up. There's enough sunbeds but I was quite shocked to find the older couple in the prime sun spot every day were not even staying at the hotel. Yet spent the day being quite vocal about how bad the place is. The bar and reception staff made up for everything. The breakfast staff did not even wish us a good morning. The manager lady should use her time to help her staff.