Shakeera
23 de enero de 2024
We requested a late check in which was granted. The hotel clearly states that all rooms would have a mini fridge. My sister traveled with me an must keep her insulin in a fridge. We asked 2x for maintenance to change the fridge, we were told that they couldn't do that because the rooms only have chillers not fridges. We kept on getting the run around. Towels are spare and we ordered room service 2x, it never came. I demand a refund. We had to check out early and go some where else due to my sisters insulin needing to stay cold. I was really looking forward to my trip.
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