Kalypso Cretan Village Resort & Spa

A fabulous place to stay. I contacted them in advance of my holiday, with some particular needs I had as I'm mobility impaired. Everything was organised for me and I had a follow up email response. Fabulous, friendly helpful staff, superb tasty food choices, different every day, great facilities. Very comfortable large rooms with huge beds that were really comfy too. The only thing that was missing was a kettle in the room, and I only had to ask, and one was provided.

Excellent services at the Wellness Center and Spa from Elena. Professional Masseur. Polite staff and excellent service especially from Elena who guided us for massage programs and Mr. Giannis with a lot of humor who surprised us with his antics. Congratulations to all the staff. Well done!!!

Amazing, quiet place to spend time with family and friends. Charming bay situated between the rocks makes it perfect place for all swimming and diving activities. 4 swimming pools (including 1 indoor). Very tasty food and drinks. Very clean place as the rooms and the primeter are cleaned up every day. Very frendly and helpfull staff. Special greetings to Elena and Giannis from the reception.

We had a room with a fantastic sea view! It was clean and big.Friendly staff and well-maintained buildings. Everyone who works at Kalypso is great. One of the best friendly places I have been too. From morning till night, start of the holiday till the end we were always made to feel so welcome. The food at the restaurant was excellent every single day. The beach is really unique. I have never seen something like that. I highly recommend and I will come back for sure!

Collection from the airport via private taxi. Driver was very pleasant but due to road works missed the turning and added 30mins to the travel time plus helped guide driver via my Google maps. Arriving at kalypso resort a rustic rock resort unique within the area. Reception was pleasant however area is tied and stuck in the 70,s. The room was clean again outdated decor. The plumbing hmmmm if you took a bath the way they've plummed in the shower water exiting the bath entered the bathroom up through the shower plug hole flooding the bathroom and travelling into the kitchen area (Kitchen area a sink old fridge door did close properly cuboards contain nothing lol no plates glasess nothing really??!!!). Reported bathroom flooding got a pleasant apology but they seem not concerned (not good enough really). The garden view also has a sea view which was nice. Walking the complex we ventured up to the jacuzzi area a climb and a half ( But be careful the hand rails structure has corodied and if the hotel was in the UK (wouldn't have been allowed to open due to the realistic risk of a very serious accident waiting to happen) very poor and unsafe ! (There couldn't have done a health and safety review before opening this resort because it wouldn't be expecially route to this area!!!! (Jacuzzi you have to pay for hmmm 20 euros for 15min seassion) really???! All inclusive (not really ) we arrived at 2.30 pm and the restaurant was closed so couldnt even get a drink of water and the local shop was closed (hmmmm not great customer service) . The site is rustic rocky nice views great location but needs alot of money spent to bring it up to speed. 4 star that they claim but actually 2star rating is more realistic and honest at a push. Food is basic but edible chef did very well with what he had to work with and pleasant to eat buffet still breakfast and evening meal ! . We paid the local tax twice so claiming the second amount back couldn't be bothered to argue with reception when leaving. Charges allover the complex (Even the scales provided in reception you had to pay for really????) Over priced facility staff did there best especially the lady front of house in the restaurant beautiful lady nothing was to much for her very nice! (It's a shame that its a money oriented resort not much customer service) tied very unsafe in areas (Would not be open if it was in the UK. Its surprising it in Europe and the safety standard are so poor to dangerous!!!

Best hotel we have ever stayed at! I recommend this location for everyone who wants to enjoy a nice and relaxing vacation. The staff were exceptional! We truly appreciated the hospitality! A heartfelt thank you to the whole Kalypso team!

We were invited by family to join them for a holiday at Kalypso Cretan Village, which prompted me to look at the reviews. There were many bad reviews encompassing food, cleanliness, shabbiness, uncollected trash, poor service, which almost caused me to deciding not to join them. I am extremely glad that we joined them at Kalypso, because we had the most enjoyable holiday there. The resort was beautiful, the food, surroundings, service, cleanliness, entertainment were all tip-top and totally the opposite of many of the bad reviews I had read. We cannot speak more positively about the whole makeup of the establishment. We are planning to return in October next year....a good month with temperatures around 25°C.

We had such a great holiday at Kalypso.Its such a lovely resort nothing like we have ever experienced before totally remote and welcoming great for a relaxing holiday. We had wall to wall sunshine at the end of October for a week, 30 most days and sea temperature was perfect. The food was lovely and the drinks were good but you have to pay for top brands as all hotels do.We also met some great people there and as its a remote destination everybody just joined in with the craick. What more do you want at the end of OCTOBER and then return to wind rain and floods .Born in the wrong country comes to mind . Never mind going back next year .