Hotel Cresta

I fully recommend this hotel. It has nice wellness area, shuttle bus to the ski area in the morning, delicious breakfast. The stuff is very frendly and always willing to help. Everything you need for relaxing winter holidays.

As usual we had a great time at Cresta again. You really feel home at the hotel as we are coming already for many years. Great service and spa and perfect location. We definitely will come back again to enjoy the snow and environment

We had a room in the chalet at 100 meters from the hotel with a very clean & authentic Suiss interior. The breakfast & dinner were fine in quality & quantity. The staff was very friendly & helpful. The wellness facilities were good as well with everything you need. I don't have any negative remarks actually.

We stayed for a few days in early June at the Cresta in Flims. It was a wonderful experience. From check-in to check-out we felt welcome and at home. The room was great and spacious, breakfast was delicious and had many choices - but what really stands out is the staff of the hotel. They all were very friendly, helpful and made us really feel welcome. We would for sure come back to Cresta if we are in the region again

We were very well looked after by all the staff at Hotel Cresta and we thoroughly enjoyed our trip. The hotel was well organised and clean and the spa facilities were excellent. The hotel is in a nice quiet location and a 15-20 minute walk into the village centre and ski lift.

Lovely stay! Great good, service and amenities! Would definitely recommend and would definitely come back! It is a very good location for skiing, hiking, and shops. Really good value for money and food was excellent!

A very nice hotel with friendly and helpful staff always ready to address any concern. Traditionally Swiss Alp decorated hotel with traditional dished on its great 4 course evening menu. Fantastic outdoor pool with water massage options that both old and young much appreciate.

As a repeat customer it’s my second visit to this establishment. Upon my first visit way back in March 2015 I stayed in the main hotel in a small single room on the first floor but this time I’m staying in the chalet they own opposite the hotel in a bigger single room 702 with a bath, balcony & a shower not just a shower. My minor criticism in 2015 was that it felt like German speaking guests were given more favourable trea**ent but now in 2022 every nationality of guest is treated well/equally. They get all the basics right: a clean room, everything works in the room, the hot water is instant, the heating can be controlled, the staff are friendly/helpful and the hotel shuttle van provides a very good service dropping & collecting guests from the ski lifts. The wireless internet speed is good and has a good reception range. The spa/swimming pool/wellness area is of good quality but to access it you do have to walk across the bar area in a dressing gown which some people may not like personally it didn’t bother me too much. The breakfast is great both hot & cold I like the scrambled eggs and boiled ducks eggs best. There are plenty of cheeses, processed meats on offer to put on the numerous bread types, multiple yogurts, served by waiters coffee or tea not self service machines, a variety of cereals, some fruits, plenty of juices, croissants. The only breakfast improvement would be to have hot porridge oats as a cereal choice. Some hotels have juicers/blenders where guests do their own juice like carrot & celery juice but these are noisy/loud too and trouble to clean and maintain so horses for courses as the English would say. The evening meals are a set fair price. On my first day I was rushing about back and forth from my chalet to the hotel determined to get on the 08:30 shuttle van to the slopes still adjusting to a new routine that I left my rucksack down and behind. Upon purchasing my ski pass I noticed that my rucksack was missing. I rang the hotel and they searched the ski room and the chalet and found it. I had some irreplaceable items in it prescription skiing sunglasses & spare goggles, my favourite D shaped avalanche shovel, probe, Swiss Army knife, ski lock, ski carrier sling, ski strap, internal camel back water pouch etc. They called me back on my mobile telephone to report that they’d found my rucksack and put it inside my room. The hotel shuttle van driver sometimes helped to carry skis up to the van and went back to check if anyone was getting ready in the ski room wanting the hotel shuttle van. These are examples of good customer service levels of the hotel. So overall the hotel has got better whilst still doing a good price.