Premier Inn London New Southgate

酒店很乾淨，酒店前台很熱情。服務周到，酒店內設有餐廳，到晚上很晚，還有送餐到酒店房間服務，自助早餐大概10英鎊一位，比較實惠

Was quickly checked in, room was nice and comfortable. Bath was a nice size and the water was nice and hot. Was very happy with my stay, with how I was treated. I would highly recommend staying at this Premierinn

The rooms and corridors were unbearably hot and all the fans were being used by other guests. We couldn't sleep at all with the heat. The reception/restaurant toilet didn't have any toilet roll in for 2 days and when we requested some were told they 'don't know where any is' so we had to keep going back up to our room on the 5th floor. The food in the restaurant took over 2 hours to arrive so ended up having a pizza delivered for my daughter who wanted to go to sleep. When we arrived down for breakfast all the drinks needed refilling, there weren't any croissants or pancakes-absolutely everything had to be asked for as there wasn't any bacon or eggs ready at the buffet and we ended up eating separately. The location of the hotel was convenient for us.

This was hands down the best Premier Inn we have stayed at. Bibi was the staff at the reception and she couldn't do enough for us. She went above and beyond whilst juggling so many things at the same time without dropping any balls. She is definitely an asset to the team. She was ever so graceful, polite and had a warm smile throughout. The room was immaculate and the air conditioning worked really well. We will definitely come back again!

Clean comfortable hotel, convenient location .Also very nice helpful staff.My stay was good but my experience was badly soured by a parking ticket issued by CPM parking .I had apparently inadvertently parked in a non hotel bay in a shared parking area.Very easy to do as the parking area has similarly numbered bays and the signage is not good. The hotel are aware of this as are Premier Inn customer service They have received a number of complaints yet have done nothing to warn customers and improve signage. I did ask hotel management to contact CPM but was advised there is nothing they could do to void the ticket.

Perfect staff at reception and very friendly 😊Sonila amd Masha very professional job. The best Premier Inn i ever been. Good dinner quality. Huge thanks for staff. They are so kind and helpful. Never met so friendly staff. Thanks for everything! Good job.

Its was great stay, room in good condition. Excellent service. Huge thanks for Masha and Sonila , really good girls, so friendly and nice. Give them donations, they deserve it. Dinner was delicious. Thanks for fast and nice service. We will be back anytime soon.

I would have given this hotel 4 or 5 stars .Clean comfortable convenient.Also very nice helpful staff.My stay was good but my experience was badly soured by a parking ticket issued by CPM parking .I had apparently inadvertently parked in a non hotel bay in a shared parking area.Very easy to do as the parking area has similarly numbered bays . The hotel are aware of this as are Premier Inn customer service as they have received a number of complaints yet have done nothing to warn customers and improve signage.It seems that they are not bothered. I did ask hotel management to contact CPM but was advised there is nothing they could to void the ticket. I will avoid this hotel in future.

Excellent service from all the staff at Premier Inn London New Southgate Hotel. They epitomised good customer service in a way that should be celebrated. Special thanks must go to Bibi who managed to secure a last minute change to our booking requirements. The only suggestion that could improve customer confidence would be the ability to contact individual hotels confirming any changes as for me using the app or contacting central office does lead to misunderstandings.