Verified traveler
11 de marzo de 2024
The actual hotel was great! Room was awesome, breakfast was delicious...Our only issue was, our reservation was canceled!! I called the hotel and spoke with a nice young lady letting her know we weren't able to check in on Friday, but would arrive Saturday afternoon. She said she would write a note with that information and put it on the computer screen for the next employee. Then when we arrived, we were informed that our reservation was canceled because we were a "No Show". Luckily they were able to find us a room, but it was upsetting thinking we had done everything right and they still canceled our reservation.
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