Marrakai Apartments

The staff at the Marrakai were wonderful - friendly and extremely helpful. The room, while older, was clean and spacious. Woolworths and Mall are within walking distance, as is the Waterfront and wharf (although it was extremely hot in the middle of the day). We also had an amazing view!

We checked in on the 29th Dec. We were first given the keys to an apartment on level 11. As soon as we entered the apartment I could smell smoke and an old musty smell. I looked at the rooms and found stains on the sheets, hairs on the pillows. Dust and fluff clogged the air vents and coated the fans. The outdoor furniture on the balcony was rusty, broken and one chair was upturned near the door. There was a layer of dust on all the taps, bathroom fittings and there was no seal over the toilet or anything to show the apartment had been cleaned to some sort of basic standard. I went back to the front office where the Manager was outside the front door having a cigarette, I told him about sheets and that overall I wasn’t happy with cleanliness. He stated the cleaner was very short so maybe couldn’t reach things like the fans! He also rolled his eyes and said “Jesus what more do you want?” When I asked for a different room. Reluctantly he showed me another room on level 9 which upon inspection smelt slightly better, had cleaner bathroom fittings and thankfully no hairs on pillows. None of these rooms look like the photos advertised FYI. Very deceiving. We spent the next 10 days in this room and below are the pictures of what we put up with…. Obviously I was not impressed at all with the condition of the room. My children’s beds were extremely uncomfortable/ there is literally no bounce or padding left in mattresses. The cupboards were useless in the kitchen, they couldn’t close properly. The bathrooms need a deep clean, or just to be renovated really! Towels and sheets all stained. Laundry was disgusting!! Cockroaches everywhere, in apartment before we put any food in kitchen I saw them running around bench top and into drawers in bathroom 🤢 also downstairs parking smelt gross! Parking was confusing to use as different numbers all over the parking garage. Lift doors are dangerous- the doors stopped working sometimes which is scary midway down to ground, we had to pry open the door to get out about 4 times! I could go on and on … we hated it and couldn’t wait to leave! I’m glad we had family close by so we could spend our time at their place instead. What a waste of money 🙄 never again.

We went to Darwin for a short break and found this amazing apartment to stay in. Marrakai is situated in the city of Darwin, walking distance to most the necessities. Jason (property manager) looked after us and was very accomodating throughoit our stay.

Very nice apartments.....dated but clean. Wonderful views from the balcony. They fitted us in at short notice when we were stuck with no accommodation. Very friendly and helpful staff. I would definitely stay again. Centrally located, close to bus stop, cafes and shops.

This has to be the worse place I have ever stayed - I cannot find 1 good thing to say about - it was not even cheap!! Maybe all apartments are not the same, but our one is tired and dirty and in need of a deep clean and a renovation. If you have to stay here I would suggest you find out exactly what apartment you are allocated and get real time pics - otherwise pick somewhere else to stay.

Spacious 2 bedroom apartment

Convenience to city centre and within walking distance to most of what we wanted to do.

Spacious and well laid out apartments. Well located in city. Pool was in very good condition.

The owner was great to communicate with, in a great location close to everything, overall great experience