Mauritius Komfort Hotel in der Altstadt

The hotel is in the heart of the Christmas markets! Walking distance to the river and a multitude of shops and restaurants! The breakfast is good. The room is petite and comfortable. It has a mini fridge but no microwave. The front desk staff were nice!

Great first night! Walking distance to the Christmas Market and plenty of restaurants. The room is modern, not large but cozy. Bathroom is petite with great water pressure. The room got chilly and we couldn’t find the thermostat. There’s a mini fridge, but no microwave however there’s breakfast available. The desk staff are very nice. I would stay here again.

Stayed at this hotel due to its close proximity to the Cologne Christmas Markets and because we required a triple room. The location of the hotel is convenient - close to tram stop and a few mins walking distance of the Christmas Market at Heumarkt. There is also a great Brauhaus just around the corner for German beer and food. However, the hotel is on a main road and the traffic was incredibly noisy - even after midnight you should expect to hear drunken shouting, sirens, fast cars driving past etc outside. Our room was also located opposite the elevator, so we could hear every guest on our floor using it and all of their conversations. On our second night a male guest was very loud returning from their night out and as they got off the elevator around 2am they purposefully banged on our door very loudly which was a little scary (I assume they were drunk). If choosing to stay here, keep your doors firmly locked and pack ear plugs if you want any sleep. In terms of cleanliness, it was quite a dusty room. The sink was very slow to drain water. There was also occasionally a “dirty pipe/sewage” smell in the bathroom - I imagine the sinks need some drain unblocker/cleaning products! Beds are quite hard and pillows are very lumpy. On a positive note, the staff we did encounter seemed friendly - check in and check out was quick and easy. Overall, we chose this hotel purely for location and convenience, but would not choose to stay here again.

Rooms were very comfortable and clean. Breakfast was great. The staff service was outstanding.

Good location, but little things to note. Only get Internet access for one device. No coffee/tea facilities. No air conditioning which at 31 degrees is a joke as window on a main road with no option to tilt. So can only leave it all the way open we stuck a coat hanger in it to jam it open as alternative provided is rubbish. But then very noisy. Stay at hotel maritime if looking as although on the surface it looks more expensive it's not! We thought we would save £100 but didn't. No safe. Rooms pretty small

Poor cleanliness of the room. There were dirty and unclean items in the room (broken and dusty fan, glasses with lipstick marks, dirty walls, shower with dust residue and dirt on the ceiling) sheets with stains. The room has no air conditioning despite the high price paid (250€ per night). My complaints were answered by the structure and booking to have free breakfast and to be able to take some drinks from the minibar, apart from that in a structure of this kind I refuse to have breakfast, but especially if I do not sleep at night because in the room there are 32-38 'that you can not keep the windows open because they protrude over the beds or enters the smog from the cars below, the noise and especially the light of the hotel sign that illuminates the room, how should improve my stay having free breakfast? I was very disappointed and angry with this hotel.

Pros Friendly welcome at reception, good breakfast, good location 15mins walk from cathedral. Hotel was very clean. Cons No car bay to unload luggage in front of the hotel. Limited parking but off site parking available for 22Eu/day. No Air Con , must leave window open during the night and get car noise in the morning if your room faces front of the hotel.

Friendly staff and clean room. Close to Dom and the Altstadt.