Le Zenith Hotel & Spa

I aint the one who usually complains, but with this hotel I had to. From the moment I arrived, I had issues with the hotel. I paid for 2 triple and 2 double. They gave me twin rooms instead of Double, they changed 1 twin on first day and 2nd twin room the next day. The lights on one of the triple rooms did not work so they changed that room too. Funny thing was that every time they changed our rooms, there was always a new issue. The AC did not work, the bidet did not work, some rooms had fridges some didn't, but those who had a fridge, it did not work. No tea or coffees in the rooms (I think this is standard for this hotel), The bathroom locks did not work on 2 rooms. They fixed that the day before we checked out. The card reader for the door stopped working so we had to use another room to access our room and then the following day we were changed to another room. All this moving to one room to another caused a lot of inconvenience. I just wonder how this is a 4 star hotel. The receptionist staff Maryam and Amina were great, serving with a smile, but nonetheless those smiles did not fix the problem. They did try but there is only so much they can do. Swimming pool is extremely cold and has no heating. Also it is next to the massage rooms so no talking or splashing allowed. Re the Restaurant, we did not eat there , so cannot give much feedback on that. But it looked empty and deadPositive is that there is a 24 hour shop opposite the hotel and there is a market 5 minutes walk from the hotel towards the left. to conclude: Not a place I would recommend.