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New Hotel Charlemagne
3.9/537 Comentarios

New Hotel Charlemagne

Bruselas|A 0.84km de la Royal Museum of the Armed Forces and Military History
Extremely disappointed on our 3rd anniversary We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel. We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us. When we arrived we were told there was no parking (although we specifically looked for that before booking and hence that’s why we chose that hotel). We have been given the keys for our room afterwards. From the corridor you could see the door was opened before we went in. Crums on the floor, and the cleaner turned up shouting that it “was clean” in french. Went to reception to request to be moved. We went to our second room. The first thing you could notice when entering the room was the smell of cigarette. Whoever stayed there before us, smoked. The aircon did not work so my partner s been freezing the whole time. We went again to the reception and we have been given the third room. Finally the third room was cleaner, but the aircon still didn’t work. They had a small heater from Rowenta to heat the room. In a 4 stars hotel!!!! Also, were we were, the balcony door would no lock so in terms of safety, that was not great. I want to thank to Simona for finding my coat as I have left it in one of rooms while switching rooms. She has been great in managing our situation and other guests at the same time. Just to add: how a 4 star hotel has only 1 receptionist checking in, running up and down, dealing with complaints etc. all at the same time? Or one cleaner whom is expected to clean all the rooms and not miss anything? The only thing that keeps this hotel open are the receptionist and cleaner. There was no management whatsoever. How is it safe to only have one person at the reception? For a 4 star hotel, the experience was awful, we will definitely not return and we won’t recomend this hotel to anyone especially if you have children. Unless you want them to freeze in the rooms. Luckily we chose, for our trip to spend each night in a different city, therefore we havent booked this one for more than one night.

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Sofitel Brussels Europe
4.4/544 Comentarios
Hoteles en Schuman: Este hotel de 4 estrellas dispone de 2 habitaciones. La habitación está muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien
New Hotel Charlemagne
3.9/537 Comentarios
Extremely disappointed on our 3rd anniversary We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel. We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us. When we arrived we were told there was no parking (although we specifically looked for that before booking and hence that’s why we chose that hotel). We have been given the keys for our room afterwards. From the corridor you could see the door was opened before we went in. Crums on the floor, and the cleaner turned up shouting that it “was clean” in french. Went to reception to request to be moved. We went to our second room. The first thing you could notice when entering the room was the smell of cigarette. Whoever stayed there before us, smoked. The aircon did not work so my partner s been freezing the whole time. We went again to the reception and we have been given the third room. Finally the third room was cleaner, but the aircon still didn’t work. They had a small heater from Rowenta to heat the room. In a 4 stars hotel!!!! Also, were we were, the balcony door would no lock so in terms of safety, that was not great. I want to thank to Simona for finding my coat as I have left it in one of rooms while switching rooms. She has been great in managing our situation and other guests at the same time. Just to add: how a 4 star hotel has only 1 receptionist checking in, running up and down, dealing with complaints etc. all at the same time? Or one cleaner whom is expected to clean all the rooms and not miss anything? The only thing that keeps this hotel open are the receptionist and cleaner. There was no management whatsoever. How is it safe to only have one person at the reception? For a 4 star hotel, the experience was awful, we will definitely not return and we won’t recomend this hotel to anyone especially if you have children. Unless you want them to freeze in the rooms. Luckily we chose, for our trip to spend each night in a different city, therefore we havent booked this one for more than one night.
B-Aparthotel Regent
3.7/531 Comentarios
Bruselas
En primer lugar, el hotel es el mismo que el de la imagen. También en el centro de la ciudad. Recibirás el mensaje en la parte inferior. Habrá una contraseña para la primera puerta. Después de ingresar, hay una contraseña para el segundo buzón. Luego obtenga la tarjeta de la habitación. La señora de la recepción fue muy educada y servicial con nosotros. El primer día sentí que el piso era demasiado bajo y peligroso. El servicio de atención al cliente de Ctrip respondió y me cambié a una nueva habitación al día siguiente. Como resultado, una mujer extranjera abrió la puerta al tercer día. Hotel Oolong dio la llave equivocada. Me asustó. Si no estaba en la habitación en ese momento. Qué hacer si se pierde el dinero.
First Euroflat Hotel
3.9/559 Comentarios
Transporte conveniente, autobús directo al aeropuerto. El personal de la recepción es cálido y amable y tiene preguntas y respuestas. La habitación es espaciosa, hay utensilios de cocina para cocinar, rentable, la próxima vez que venga a Bruselas, se hospedará en este hotel.
Martin's Brussels EU
4.1/566 Comentarios
Very practical for work in the EU district as it's within walking distance of almost everything (not so much for sightseeing), quiet and pleasant area. Frequented by travelers in EU Parliament business. Nice bed, very well appointed and spacious room, and efficient service. All you expect from a 4-star hotel and some nice extra touches (large jacuzzi bath in my room, at least), plus originality -not gaudiness- in the decoration. Due to shortness of stay and time of the year I missed some more extra touches. Also, surprisingly good value in an expensive city. Recommended.
NH Brussels EU Berlaymont
4.2/566 Comentarios
El hotel está cerca de la sede de la UE, un poco lejos del niño que orina. Pero Bruselas no es demasiado grande y la distancia tampoco es demasiado larga. El hotel tiene una pequeña nevera, un pequeño balcón y una caja fuerte. El ambiente es bueno y se puede limpiar a diario, pero el calentador de agua del baño es un poco complicado.

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