Raymond
18 de noviembre de 2023
The building was under repairs and my room was the only room on my floor open.
The builders started at 8.30am, waking me.
The room was dated, not clean. Windows a mess and merky. Window sils uncleaned. Bathroom dated. Kettle discusting.
When I asked the manager why I was not told the building was under maintenance... She got firm with me telling me that it was definitely in my booking confirmation and in the finer details of *******.... I have checked twice, but I can't find any anywhere, even three days later.
I stayed for two nights and only had enough (cheap Brussels) instant coffee for two cups. When I asked for more coffee, I was told that they do not supply more than what is there, she would not budge.
She then went on to say that house keeping is only every 5 days.
Yes the building is on beach, which is why I paid a premium to be there, however for the state of the building, it's cleanliness, and the rudeness of the management, I would take up the other options in the area that were often half the price.
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