Hoteles en Ōmachi con desayuno

很棒服務很好

因到白馬滑雪半個月，想住有廚房的酒店，所以選擇這裡，每天開車到白馬雪場也不遠，唯獨車不能泊在屋前，要泊在外面的免費停車場，但在雪地拖行李回房間有點吃力！ 房間是沒太大問題，熱水夠的，房間有冷暖風機及暖爐，所以不覺冰冷，但不知為何睡房沒有房門，可能全屋只有一部冷氣機裝置在客廳及睡房中間吧？ 行政上有點混亂，詳情如下： 我訂的是Base 2，但入住時職員給我Base 1，我再問了一次確定是Base 1？職員答是的，我以為是酒店刻意安排亦沒有深究，但第二滑完雪回來發現大門貼了通告，內容是職員的錯誤給了我錯的房間，要我到前台，但卻沒有說明解決方法，到達前台後，與職員言語不通，他亦沒有表明想我轉房還是加錢或怎樣，只是道歉給我錯的房，我主動問他是否會有其他客人入住？否則我能否不搬？因我四個大行李的物品都已全部卸除，再收拾要很多時間，加上滑完一整天雪又未吃晚飯，實在太累，職員又支吾以對的不停按手機，但又不是用手機翻譯給我看，無言…最後糾纏了最少二十分鐘，我主動提出我搬回Base 2，佢卻只是不停說OKOK，我問他取Base 2鎖匙時又發呆問我為何？那你不給我鎖匙我怎入住？ 入住期間沒有任何清潔及打掃，連多天的垃圾也不會清理，這實在太不衛生；毛巾等物資亦沒有補給。

I was pleasantly surprised by the hotel’s unique structure. Moreover, the restaurant serves a different menu for breakfast and dinner every day, which was a wonderful surprise for us.

White Hotel Grand Hakuba is located up in the mountains, about a 30-minute drive from the main town area (Hakuba Station / Happo Bus Terminal). This is perfect for those who, like me, prefer a peaceful and more secluded environment. The hotel provides a daily shuttle service between the hotel, Hakuba Station, and Lion Café, which is conveniently located next to Happo Bus Terminal. There’s no need to worry about being “stuck” in the mountains—just remember to reserve your shuttle seats in advance. The room interiors and the surrounding scenery are beautiful—words can’t fully describe it; it’s something you really have to experience for yourself. One of the biggest highlights is the ski-in, ski-out convenience. You can start skiing or snowboarding right outside the hotel. I chose this location mainly for its easy access to snowboarding, as we were beginners and wanted a less crowded place to learn. The view from the top of the slope was magnificent—you could even see the lake. The staff are very friendly, helpful, and warm. There are several English-speaking staff members, both Japanese and non-Japanese, which made communication easy. We had both breakfast and dinner at the in-house restaurant, and the meals were good and satisfying. The onsen is free to use in the morning. In the evening, it is available for private use at an additional charge, which I felt was well worth it. Overall, I would definitely come back again. Highly recommended.

We love the location because it's not far from Hakuba where we go skiing. The facilities at the hotel are great; bath, gift shop, vending machine. However, they don't have a laundry machine which is not convenience for people who come for skiing. Breakfast and dinner are super delicious. The room is spacious, we booked the Japanese style with futons. However, we wish they come and fold the futons while we were out. Other than that, it's very nice hotel.