Name: Mandarin Oriental Jumeira, Dubai
Address: Dubái, Emiratos Árabes Unidos
Rating: 9.6

China

Hong Kong

Pekín

Emiratos Árabes Unidos

Dubái

Reino Unido

Londres

Francia

París

Malasia

Kuala Lumpur

We recently returned from our ski trip in Japan, but unfortunately, I injured my knee and I'm currently using crutches and a wheelchair. As soon as my wife and I entered the hotel, we were warmly greeted by a humorous doorman who was incredibly helpful with our luggage and assisting with the wheelchair lift.

Upon checking in, we had the pleasure of meeting Mr. Maxim Oodterveld, who kindly upgraded us to a premium L600 room, considering my condition. The room itself was spacious and comfortable, complete with a grand circle bathtub. To our delight, we were also welcomed with some snacks and New Year chocolates.

The hotel staff went above and beyond to ensure our stay was convenient and enjoyable. Their attention to detail and professionalism were outstanding, and it made me proud to witness the high standard of Hong Kong hospitality. Additionally, I must mention that the breakfast at the MO bar was absolutely incredible with late hour serving given the public holiday, the quality of the food surpassed our expectations. What made the experience even better was the exceptional service provided by our waiter. He was extremely helpful in taking our orders and providing valuable suggestions.

Despite being on a 16/8 fasting schedule and typically skipping breakfast, we couldn't resist indulging in the delicious spread at the MO Bar. The exquisite breakfast was definitely worth breaking our fasting routine for, and we wouldn't hesitate to enjoy it again.

Drawing from our positive experiences at the Mandarin Oriental in Hong Kong, we have decided to stay at the Mandarin Oriental  for the next leg of our trip.

The service at the Mandarin Oriental is of very high standard. However, the hotel is a bit aged compared to others in the same league. The room is small compared with, say, Four Seasons or Ritz Carlton. The ceiling is also a bit low, but that is probably because the hotel was build decades ago. The facilities are ok but they are small versus other properties. The sauna and steam room are accompanied by hot and cool pools. The steam room is filled with nice Chinese herbal aroma. The sauna room is just too dry, could not even notice whether the pipes dispensed water into the sauna machine. It would be better if the hotel, just like other five star hotels, install buttons inside the sauna and the guest decide when water is needed to be added to the sauna machine. Quite some work to do if it wants its hardware to remain competitive.
Location-wise, it is at the heart of the heart of Hong Kong. Very convenient, with many great shops and restaurants around.

MO hotels are usually very well located and this one is no exception. It is like an oasis in the middle of the hustle bustle of Wangfujing and I looked forward to my return to the quiet and solitude of the hotel after  suffering the torture of accompanying my wife to numerous shopping malls nearby. We have travelled extensively all over the world and are familiar with well known hotels. I was expecting top notch service with warm hospitality and the hotel certainly lived up to the expectations.  All the staff were warm, polite and helpful. Some are more fluent in English than others, but it was not an issue at all. Check in/check out was smooth. Stena at the front desk was very efficient and courteous. Osgood with his pins was also very friendly and saved me the trouble of finding a post office.  The dining room staff spoke excellent English and I felt great when one lady said my pronunciation of 谢谢 was perfect. They really know how to make the  guests feel happy !  Breakfast buffet had a good mix. After three weeks of travelling in China eating steamed buns, fried rice and noodles for breakfast I was desperate for some proper continental breakfast and the hotel definitely delivered. One of the best almond croissants that I have ever eaten.  The egg benedict was perfect.  My small gripe with the Avo toast is that I am used to having the Avo mashed and spread on the bread with a bit of lemon/salt and not served just as slices on bread. No big deal of course. 
Our room did have a partial view of the forbidden city, you get better view from their terrace. I regret that I did not have time to enjoy the pool.  Lovely big bathroom , his and hers basins and a separate WC with one of those Toto modern toilets with many buttons, even separate settings for two users ! Very good sound proofing. 
One small thing that impressed me was that I had left several cables plugged to the wall socket in the morning. On my return I saw house keeping has neatly tidied up all the cables and even used a cable tie to make them look very organised ! 
This is not a huge hotel and that makes the experience more personal. It does not have a grand lobby and you may  be disappointed that the entrance is common with a shopping mall. But as soon as you step out of the lift it oozes old world charm and sense of peace and solitude.  Incidentally my daughter was staying at the MO in Barcelona at the same time and told us Bad Bunny was staying there and it  has turned into a circus. Thankfully no celebrities and their fans disturbed our peace.
Have a look at the room key card. It is designed by Timmy Yip, who was the art director of one my my most favourite films Couching Tiger, Hidden Dragon.  I appreciated the gifts at the time of leaving.
My one little comment is that I found the pillows a bit on the soft side.  Some hotels have a pillow menu where the guests can choose pillows with different level of firmness. Maybe the management can look into that. 
Overall a very satisfying stay and I'd certainly consider staying here if I return to Beijing.

Esta vez me alojé en el Hotel Mandarin Oriental Qianmen, y me impresionaron tanto las instalaciones de hardware como los detalles del servicio. El diseño del hotel combina inteligentemente el encanto tradicional de Pekín con el lujo moderno. Las habitaciones son cómodas y tienen excelentes vistas. Me gusta especialmente la distribución del espacio y las comodidades de calidad del baño.  
Un agradecimiento especial al equipo de limpieza por su servicio profesional. El cuidado atento de Melody hizo que toda la experiencia de estadía fuera aún más cálida. Desde la introducción detallada al momento del check-in hasta la respuesta a las necesidades durante el viaje, ella siempre brindó ayuda con una actitud amable y paciente. Lo que fue aún más sorprendente fue que ella y su equipo prepararon en secreto una sorpresa de cumpleaños: una habitación cuidadosamente decorada y tarjetas de felicitación escritas a mano, lo que hizo que este viaje fuera particularmente memorable. El hotel goza de una ubicación privilegiada y podrá explorar las características históricas de Qianmen a pie. El ambiente tranquilo que reina en la bulliciosa ciudad es encomiable. La próxima vez que venga a Beijing, seguiré eligiendo este lugar como mi primera opción.

The hotel is brand new, beautifully designed, and clean. The service was truly top-notch from the reception team to the concierge security  and the pool staff, was incredibly warm, professional, and attentive.

A special thank you to Fabrice and Bojan for making our stay even more memorable with their exceptional hospitality.

The breakfast was good with a great variety of fresh, high-quality options and everything we needed.

Buen servicio. Restaurante con buenas vistas en la azotea - Tasca
Excelente ubicación y lugar muy limpio. Maravilloso servicio de habitaciones

Mandarin Oriental

Columbus

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