Valoraciones de National Jade Hotel

I had intended to give this hotel a 5-star rating, until I was disturbed by an amusing incident. After checking out of the hotel and experiencing no issues, the next day I received numerous emails regarding the hotel's complaint that my friend's room had extensive wall drawings causing damage and impacting room sales. They requested that I contact the hotel directly to resolve the matter. Subsequently, a Trip.com customer service representative called me, and it sounded like the hotel was demanding compensation from me?! The issue is that my friend did not draw or do anything to the hotel room. The wall drawings were already there, seemingly made by children, possibly from previous guests, and went unnoticed. Until we stayed and were unfairly blamed! To resolve the matter, my friend had to communicate via WeChat with the hotel and received confirmation that it wasn't our doing. As for me, I called the hotel but couldn't reach the manager, and despite waiting for a callback, no one contacted me. I am very disappointed with the hotel's handling of the situation. Instead of thorough investigation, they blamed us, and I was truly bothered and stressed even after leaving the hotel. As of now, I still haven't received an apology.

I loved my stay here, in fact I extended it. If you're looking for a hotel by the Bird's Nest, you couldn't ask for a better location. Plenty of restaurants, markets, malls, Starbucks and McDonald's within walking distance. Rooms were comfortable, and the staff were very helpful considering my Mandarin is almost nonexistent. There us a particular gentleman there who spoke English and he provided me with an umbrella when it was raining outside, called a taxi for me when I was leaving and waited outside with me until the taxi arrived. I'm a vegetarian and the staff in tge dining area went out if their way to make some delicious meals. I will defini6come here again if I return to Beijing.

You can see the bird nest from some of the rooms, which are nice. It is very near from the Olympic park. The wifi does not work for foreigners. The service provided some help but it is not very convenient.

Perfect location if you are attending anything at the Birds Nest, you can walk there in less than 5 minutes from the hotel. Staff very friendly and the room was a good size and clean upon arrival. If i go to another concert at the Birds Nest i will definitely stay here.

Thanks

是來看五月天鳥巢尾場的，果然離鳥巢特別近，過個馬路就到！地理位置非常好，窗外就是鳥巢…下次演唱會還選國玉！

房間比較古老，床頭沒有充電插座。 房間床上有頭髮，後來和服務員説了很勤快的換了。 廁所的馬桶蓋有煙疤。 牙刷用了一天後第二天居然有很奇怪的臭味，百思不得其解。

房間很乾凈，隔音效果也很好， 主要是被子很乾凈很白 晚上帶孩子睡得舒服 晚上鳥巢很漂亮，部分房間正好可以看到夜景🌃 前台接待熱情

離着鳥巢近選了這家酒店，體驗特別不好，首先空調的暖風基本沒有，屋裡麪很冷，設備跟老舊了，另外屋裡的衞生堪憂，自己看圖吧。不會再去了。

鳥巢附近性價比超級高的酒店。地理位置沒得説，去鳥巢水立方和奧林匹克塔幾分鐘的路。酒店設施齊全，前台小姐姐都特別人美心善。交通便利，附近飲食也很多。

位置不錯，距奧林匹克公園僅隔一條車機動車道，離鳥巢水立方以及中國科技館，奧林匹克森林公園都很近。服務一般，一瓶礦泉水要價三塊。

同價位真沒有住過服務這麼差的酒店………因為看演唱會選的這個酒店 住了10天！真是刷新了我的認知！電梯卡房卡老能刷不了！還碰到了大半夜被陌生男人敲門事件！最離譜的是 有一天演唱會結束 保安攔着不讓我們上樓 理由是 我們帶着熒光棒…………請問什麼時候開始住酒店不讓帶熒光棒了？還有今天退房離店門口保安像瞎了一樣看不到我一堆行李自己一個人根本拿不了也不幫忙拿！我喊他幫他拿圖居然給我拿到車旁邊走了？？？救命！花1000多塊錢一晚從來沒有碰到過這麼離譜的服務！這一顆星我給你都多餘！

因為要去鳥巢，地理位置非常好，酒店房間環境其實也非常好，衹是服務太差了，入住的時候，捲紙都是已經用過的，衹剩沒多少了，非常不舒服，電話前台通知服務員拿兩卷，前台沒睡醒一樣，説兩句話，永遠衹記得半句，等半天才送來一卷，還有其他一堆事都懶得吐槽了，連鎖便攜酒店的服務都比這酒店好吧

房間相對較舊 來看五月天演唱會的 第一天房間馬桶不上水 手動上水可以忍 第二天下午樓上裝修一下午午覺根本睡不了 打電話也沒什麼用 第三天退房早上八點樓上開始鑿東西 我都懷疑我是來休假來了還是來監工來了 本來因為有演唱會房間價格就高 你好歹服務跟上一點啊 真的啥也不是 啥也不是 早上九點換酒店 體驗感最差的一次 一下什麼心情都沒有了