I chose this place because multiple reviews said it would be quiet. This is mostly true: aside from the distant sound of the planes taking off, there's not much street noise.
However, my last 24h here ******. Here's what happened:
- They booked a group of folks next to me in 201. I guess they allowed a group of underage kids to check in and throw a loud party with music and alcohol. Also, the minimum age to checkin is 21. I didn't get much sleep and had to go over and ask them to turn down the music.
- My ******* reservation clearly said checkout was at 11pm: I had a screenshot and showed it to the concierge. It turns out they made a typo and checkout is 11am. I was still forced to leave around 11am, many hours before my flight.
- Room service walked into my room <1 second after knocking: I was still in bed and without clothes on.
Not interested in coming back.
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