Park Hotel & Spa-Adults Only

Booked a last minute holiday at this hotel, was pleasantly surprised at their high standards, staff here are outstanding for efficiency and friendliness, shout out to George on Reception and Fotis at the bar, we had a lovely relaxing holiday and would definitely recommend to others, hotel location perfect as it's very quiet at night with the main restaurant areas approx 10min walk, and approx 20mins to the beach, hotel have a shuttle service however it's a pleasant walk so we never used this

Stayed for 11 nights just got back and this hotel is absolutely brilliant ,staff are friendly, and very helpful food from the snack bar and the breakfast is very good the rooms are very spacious and comfortable I would definitely would recommend this hotel hoping to get booked for September will definitely be back the walk into the town was only a 5 minute journey

Probably the cleanest hotel we have ever stayed at. Just returned home and we had the best holiday in the park hotel. Extremely clean and nothing was too much trouble if we needed anything. Good breakfast. Highly recommend staying here. The pool sun lounges were very comfortable and were plenty available. Myself and my wife had a massage in the spa which was very good and well worth the visit. The reception staff are very polite and helpful always stopped and had a chat with George on our way out in the evening. Definitely will return and stay again.

This was our third visit to the Park Hotel, and we’ve loved it each time. The hotel is clean, tidy and comfortable - and most importantly relaxing. The staffing are great and have been consistent throughout our stays, which I think demonstrates their commitment to ensuring a great stay. They’re attentive, happy to chat if you want to, and all around very friendly. The wifi this year has been considerably improved from previous visits, which was great to have and we had no issues using it. Breakfast selection was consistent and well presented, enough variety for our 10 night visit and the egg station is a nice bonus. Thank you for our stay, we will be back!

Such a lovely clean hotel , always immaculate . Staff are just soooo nice . George ,Andrea ,and the bar guy in particular stood out . George at the desk is just the coolest dude ever amd made the hotel to ne honest. Room was lovely, shower fantastic. Bed made and room tidied everyday ,towels changed too . Breakfast is decent, only single letdown is breakfast coffee is pretty average. But overall a truly Brilliant hotel for the price . It is clear the owner takes great pride in his hotel . Highly recommended 👌

Depends on your attitude! 😆 If you’re looking for a peaceful and well managed hotel this is a good option for Tsilivi. We enjoyed our stay at Park Hotel. Mr Ilyas (sorry if wrong spelling) and his team with Cassie etc were always available to help. Our room was on the 3rd floor overlooking the lovely pool and garden area and was very clean by housekeeping lady. The breakfast was very nice with plenty of choice. The pool bar and lunch menu was great quality and large portions. All reasonably priced and branded spirits only. It is a 10/15 min walk to the heart of Tsilivi (that’s if you can manage to get past Sandra’s bar 🎺 without stopping for a cocktail). The local shop was well stocked an open til midnight. It was very hot, 40’ during our stay and I have to admire the staff for working so well during the heatwave. We had a massage but I wasn’t impressed with it and she was really not customer friendly/rude. Which is a shame as the other staff were all so lovely. There are plenty of sun beds at all times. We enjoyed eating good greek food at Memories taverna, Benikos, Calypso and spent a day at Phoenix beach hotel were you can pay €20 to use the sunbeds and pool. They did lovely daiquiris. The Hub does amazing icecreams and another lovely bakery further down for Baklava is by the corner underneath where the escalators are. The sea was lovely and warm and shallow. Our best meal and service was at Estia which caters for allergies too. I felt very safe with my daughter staying at the Park hotel, as it only had one main entrance. The cute kittens were another highlight until someone decided to adopt them and take them home. Maybe next year they’ll come back and adopt one of the workhorses and carriages that go by? I would highly recommend the Park hotel in this part of Zakynthos. Thank you all for a lovely holiday.

We were a bit optimistic before arriving as by myself and TUI contacted them to explained that our dietary requirements had changed due do a ( medical issue) however there was no reply, and sadly at breakfast there was hardly anything for me to eat just bacon eggs and tiny sausages they did offer gluten free bread couldn’t toast it mind and dried up fruit, but wasn’t very appealing. The staff where very unhelpful I ate breakfast I think 3 times out of 7 and one day brought my own rolls with me! considering the majority of the restaurants in the area offer a number of coeliac safe dishes seems lazy they they can’t even provide basics for paying guests. The was no apology for not being catered for especially when they only offer bed and breakfast! The pool bar had food and the only option I could have was a sandwich with no butter/mayo or a salad with no dressing! Such a poor offering! The staff again where very standoffish with me . The only friendly member of staff was the night time bar man! Bar prices are fair and the food my husband had from the pool bar was nice and inexpensive. The room we had was on the ground floor right behind the sun beds a terrace not really a pool view We paid for! , the pool area was clean however didn’t noticed the pool being cleaned in 7 days Make of that what you will. If you’ve been to the area before you be aware of the amount of stray cats around! Granted this is not the hotels fault but there was a mom and 2 kittens but in poor state, and again not the hotels fault but they should have encouraged the guests not to feed them next to someone’s balcony. We didn’t feel comfortable spending time on the terrace because of this reason! I had reported this and then they where moved on once however kept coming back the hotel where aware of this as I had to report them again for nearly going in to the pool and the pool room! The hotel was lovely clean and modern the room was a bit of a let down the fridge only worked when the card was in for the electric so nothing stayed cold. I asked for a xtra pillow and was told I had to wait to the next day! There was signs of wear and tear in the room and sadly on the last day found mould! We made the owner aware as soon as we had noticed it he wouldn’t check it with us. However I believe he went on to check as we had a evening flight we where in the hotel for a good while after check out and on his was home he brought us 2 drinks never heard of this in any previous reviews . So maybe his way of an apology but never got an a sincere verbal apology! To me this hotel had no atmosphere I appreciate it had no on site entertainment. Just music you could only slightly hear if you are by then top pool! We got talking to other guest and some agreed with the lack of atmosphere but also spoke to a couple that had been returning for the last 5 years so I suppose it’s very hit and miss and fully agree everyone’s experiences are different. I wouldn’t not personally return

Unfortunately we encountered the rude owner, the tinned fruit or dried up apples for breakfast, non existent WiFi etc reported here by many others. Sheets that are almost worn out and are too small for the beds……I could go on. Fortunately the lovely town and great beach redeemed our holiday!

We checked into Park Hotel & Spa in Tsilivi and were shown to room 103 on the ground floor. The room was advertised as a 'deluxe' room and as 'modern accommodation'. Unfortunately the room was scruffy and uncomfortable. Some of the issues included a bed where we could feel the springs in the mattress, no pool view (as advertised because we were below ground level), a damaged kettle that wouldn't turn off when boiling, shower head and door hinges that were rusted, shower door lock that didn't work, damage to the shower room door frame, cracked tiles, Expelair that didn't work, no internet signal (as advertised) etc. We went to reception and asked if we could be upgraded, to which she said "the hotel is full and there are no rooms available for the duration of your stay". We were so upset that we decided to book alternative accommodation at a cost of £802 to us. We don't believe the hotel justifies a 4* rating, and was nothing like advertised. We have had to pay over £1100 for the alternative accommodation and transport (and breakfasts). We have holidayed with Jet2 on numerous occasions previously and never had a complaint. Indeed, we have always recommended them to friends and family. We paid Jet2 £2154 for this substandard holiday and will not be using Jet2 again.