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Valoraciones de usuarios
4.6/5
Fabuloso
43 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.4
Instalaciones4.6
Servicio4.5
Limpieza4.7
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Todos los comentarios(43)
Valoraciones positivas(43)
Valoraciones con fotos/vídeo(9)
Habitaciones estupendas(13)
Limpio y ordenado(11)
Anfitrión amable(9)
Desayuno estupendo(4)
Hei Lam
Habitación deluxe para dos personas, no fumadores
Fecha de estancia: abr 2024
Parejas
20 valoración
4.7/5
Fantástico
Fecha de publicación: 22 abr 2024
New and clean spacious room
Breakfast is nice
Staff can speak fluent english
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Chee Lan Phoebe
Habitación con cama doble, tamaño medio
Fecha de estancia: nov 2023
Parejas
12 valoración
3.2/5
Fecha de publicación: 23 nov 2023
The hotel facility is relatively good. However, the booking system is a problem!
At Richmond Hotel Akita Ekimae, when we checked in at 7pm, the receptionist said our booking was for 23:30~05:00 check-in time. Check-in other than this period will require a surcharge of Yen $2000. How would anyone expect on a regular booking that the check-in time would be in the midnight?! Ok, since we "overlook", we paid.
However, 2 days later when we checked in the same brand name hotel at Aomori (Richmond Hotel Aomori), the receptionist asked us if we need a smoking or non-smoking room.
I told them I booked for non-smoking room. They said their system didn't show that, and they didn't have a non-smoking room now; if we need that, an additional charge of Yen $2000 is required. What?!!!!!
1) If you don't have a non-smoking room, why ask if we need one when we check-in?
2) Isn't a non-smoking room should be at a non-smoking floor? If you have one, we should be given one when we asked for it.
If you don't have one, how would you make one when we pay the extra charge?
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Usuario invitado
Habitación individual Comfort
Fecha de estancia: oct 2023
Personas que viajan solas
1 valoración
4.7/5
Fantástico
Fecha de publicación: 2 nov 2023
This is the 2nd time I stay at Richmond at Aomori and 3rd time I stay in a Richmond hotel in as many trips to Japan. Although they do not have the best locations, as in within 5 mins walk from train station, they make up with their very good spread of breakfast. This is something I look forward to every time I stay at Richmond.
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Franklin
Fecha de estancia: ene 2023
Grupos de amigos
6 valoración
4.5/5
Fabuloso
Fecha de publicación: 15 feb 2023
This is one of my favorite hotels i. Aomori prefecture. Staff is great. People are friendly. Location is perfect and indoor parking is the “ heat”!