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9.0/10
Fabuloso
UUsuario invitadoThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
EEduTWe had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out.
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
EEdPWProperty is set in a very quiet and peaceful environment. Very clean and modern. Well maintained after its renovation. There are plenty of free parking space.
Room is big but unfortunately without shower/bath - a big negative for the property. There are two common showers for the whole hotel which must be busy during peak seasons. I recommend the hotel especially during off peak season when you can use the public showers. Otherwise you have to use the bathing facilities in the onsen.
Yyuuki0220La habitación es grande y limpia y cómoda. El desayuno es muy variado, de alta calidad, el pan es especialmente delicioso. El personal es muy educado y tiene un sentido de seguridad, creo que es un hotel conveniente para negocios y turismo.
¿Cuál es el precio medio de una habitación en un hotel con Gimnasio en Prefectura de Niigata?
El precio medio de una habitación en un hotel con Gimnasio en Prefectura de Niigata es de 269 US$ entre semana, y de 305 US$ durante los fines de semana (viernes y sábado).
¿Cuáles son algunos de los hoteles económicos con Gimnasio más populares en Prefectura de Niigata?
¡Los hoteles económicos son siempre muy populares! Entre los hoteles con Gimnasio disponibles en Prefectura de Niigata, Toyoko Inn Tsubame-Sanjo Ekimae (Desde 42 US$) es uno de los más populares.
¿Qué hoteles con Gimnasio en Prefectura de Niigata son recomendables para familias con niños?
¿Qué hoteles de lujo con Gimnasio puedo reservar en Prefectura de Niigata?
En Prefectura de Niigata, podrás encontrar muchos hoteles de lujo con Gimnasio. De entre ellos, LOTTE ARAI RESORT (Desde 40 US$) es muy popular.
¿Qué promociones hay disponibles para hoteles con Gimnasio en Prefectura de Niigata?
En Trip.com, encontrarás una amplia variedad de ofertas y descuentos durante todo el año. Puedes descubrir fácilmente todas nuestras promociones en la página de ofertas.