Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people
The hotel was clean and well-maintained, and the staff were friendly and provided great service. The facilities were also in good condition, making the stay quite comfortable. The location, however, was a bit far from the city’s CBD area, but getting there was still easy thanks to the nearby tram access. Overall, a good stay with only the distance being a small downside. good view at night if you get a good room.
Hotel cerca de CBD,CarltonUn 71 % de los viajeros escogen esta zona
MMark Villarubia2025.09.10
The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design.
Overall, I’d say the hotel deserves an average rating.
It was on amazing location one minutes walk to new year fireworks. Pizza, cafe, Bars, Woolies,Aldi, just down the building and district of Dockland shopping center in 3minites walk, 2 minutes walk to public parking. Appartments has its own car park that you have to pay extra. 24/7 help desk. Fully secured place. We enjoyed our stay.
Beds in rooms were ok, sofa bed was not comfortable, you literally feel the springs poking your back. We were 5 people so we needed that extra bed which was disappointment.
We stayed here overnight on a trip further north. I got it for a great price and couldn’t believe how exceptional this unit was. Everything you could need and so amazingly clean. Holidaying here with children would be fabulous- the facilities were amazing and the grounds beautiful. Cabins are well set out and there’s plenty of space for caravans. Loved it!
Como el hotel vibe y el personal amigable. Gran aparcamiento gratuito. Muy buena y grande habitación. Para algunos más $$$ se puede obtener vista al golf, de lo contrario la habitación se enfrentará al aparcamiento. No le gustaba el desayuno - un poco sobrepreciado, se pagó por el niño pequeño también y no tanto para comer
Hotel cerca de CBD,MelbourneUn 71 % de los viajeros escogen esta zona
CComet102025.07.12
Compact apartment but served its purpose. We were missing some crockery but reception assisted with this and also gave us some blankets up on request. The 2 single beds are on casters but no brakes. The main room had a great views of the city. Jack & Jill bathroom worked fine.
We were not advised of the roadworks outside the property prior to booking. The night works ( 1800-0230) were noisy despite being on the 21st floor. The parking was good once we worked out where to go as the main entry was closed upon our arrival as the road was closed.
What makes it difficult if driving, is to find somewhere to park prior to checking in to the apartments to collect the keys and garage keys as the other roads are busy. That’s not the apartments fault but frustrating for the customers and staff.
Once the roadworks are completed I’m sure it’ll be a lot easier.
I had one issue with the female manager her supervisor sorted the issue out straight away and confirmed she was in the wrong after threatening to fine us and accused me of something.
The rest of the staff were wonderful Ahmad was very nice as well
Hotel cerca de CBD,MelbourneUn 71 % de los viajeros escogen esta zona
WWishiwashi2025.09.17
It is highly recommended to get the suite with the river view! The view from the window is absolutely gorgeous. The suite is huge, clean, and modern; I really have nothing to complain about regarding my stay.
However, their reception closes at 8 PM. If you plan to check in late, you need to pre-fill their forms and other information, and you only receive the instructions for your keys later that evening. I found this to be inconvenient and unsettling. This was the only downside of my stay.
We had an amazing stay at Hotel Chadstone Melbourne MGallery Collection. From the moment we arrived, the staff were friendly, professional, and attentive, making us feel welcome and well cared for.
The room was beautifully styled, clean, and very comfortable perfect for relaxing after a busy day. Everything was thoughtfully prepared and of high quality.
The absolute highlight of our stay was the swimming pool. It was stunning, with incredible views and a calm, luxurious atmosphere. It was the perfect spot to unwind and enjoy some quiet time.
The hotel’s location was also ideal, right next to Chadstone Shopping Centre, which made everything so convenient.
Overall, a truly 5-star experience. We will definitely return and highly recommend this hotel to anyone visiting Melbourne!
Fabuloso
176 valoraciones
9.2/10
Precio desde
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8.9/10
Muy bueno
BBreanna1It was a last-minute booking due to an unexpected flight cancellation caused by a fire evacuation at the airport. The staff were very helpful despite the long queue of guests whose flights got cancelled. The environment was very comfortable.
UUsuario invitadoOld hotel decorations but still clean, and be sure don’t accept any room front of staff door they will disturb you , trust me it’s good hotel but follow my instructions 😏
Vvan0ffthewallStayed at Ibis Kingsgate for two weeks as I was here to celebrate my birthday. It is my second time staying here; I also came here last year for two weeks and for my birthday!
The hotel is located within a good and safe area - which is great for solo travellers such as myself.
I’ve seen families at this hotel too.
Ibis Kingsgate is within the free tram zone (you can take the 86 or 96), with access to many amenities nearby such as Coles, Woolies, Southern Cross Station (great for when you have to catch the SkyBus), My Chemist, and a range of food and cafe options.
Located at the cross junction of King and Bourke St, the hotel is also walking distance to other popular streets such Elizabeth, Queen, Williams, Colins, Lonsdale, La Trobe, and more! Flinders is nearby too, and you can just cut across to Southbank as well! In fact, you can even walk to Lygon, Docklands or even as far as Collingwood, which I did!
If walking is not your thing, there are also many options for trams, trains, and buses near this hotel.
Room is adequate and clean, with a nice range of television channels. There’s a fridge, kettle and tea/coffee which is occasionally refilled. Bathroom is good too; sufficient and spacious enough, and for some - there’s even a window in the bathroom!
The hotel staff are nice and it’s always great to be back. Thank you for the room upgrade, it made my trip even more special. I returned the gesture by keeping the room as clean and tidy as possible. ;p
Until next time! See ya later!
SSolomon LoOn 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs!
Another opinion is that gym room facilities are not enough, thanks!
UUsuario invitadoVery easy check in. Instructions by reception were spot on.
The one bedroom apartment was huge. Plenty of room with an equally huge balcony.
The place was clean, apart from one of the towels that had some type of hard black stain that stick do towels to it’s self. Not ideal, but this would be an issue with the laundry company that Quest use.
I wouldn’t hesitate to stay here again and would highly recommend.
UUsuario invitadoThe Room is Amazing. Staff that are working in Reception are all very easy to talk to and approachable and super helpful. Room is tidy and the view is beautiful.Overall my stay with Holiday Inn Express are very convenient and overall process is smooth.
SSlim90Jays nos recibió cálidamente y nos ayudó con el registro. Es amable y educada, lo que facilitó el proceso. La habitación estaba limpia y espaciosa, y la cama era muy cómoda. El aire acondicionado funcionaba bien. Hay un elemento de cocina, lo cual fue muy práctico, ya que me gusta la fruta. Nuestra habitación está en la novena planta y da muy cerca del edificio contiguo, por lo que me sentí un poco vigilada. El hotel tiene gimnasio, piscina cubierta semiclimatizada y sauna, lo cual es genial; puedes ir en cualquier momento sin tener que consultar el tiempo. Hay tranvías justo debajo y restaurantes en los alrededores, muy práctico. El último día llovía y Desmond hizo todo lo posible para protegernos con un paraguas hasta el taxi. Conseguí una buena oferta con la plataforma donde reservé y creo que la relación calidad-precio fue excelente para nosotros, y disfrutamos mucho del hotel. ¡Lo recomiendo encarecidamente! :)
YYew Siong TanNovotel Melbourne on Collins was a fantastic base for our family trip! The location truly is perfect – having multiple free city tram stops within 100 meters made exploring effortless. We easily walked to major spots like Flinders Street Station and the stunning State Library Victoria. Food options were plentiful nearby, making ”food hunting” a breeze.
A major plus for us was the onsite parking. Renting a car was stress-free knowing we had a guaranteed, convenient spot each night (parking fee applicable, refer to hotel front desk).
The room was impressively spacious, comfortably accommodating our family of two adults and a kid. Having two queen-size beds was ideal – everyone had plenty of room to sleep well.
**Things that could elevate the experience further:**
1. Breakfast Variety: While the breakfast was good, a wider selection of hot and cold options would be appreciated, especially for a longer stay.
2. TV Upgrade: The current TV channel is very limited. Upgrading to Smart TVs with access to streaming platforms like Netflix and YouTube would be a huge improvement for in-room entertainment, especially for families with young kids / toddler.
3. Shaving Kit Quality:The provided shaving kit's ”cream” (which was a soap) and blade weren't great. Offering a slightly higher quality kit with proper shaving cream would be a noticeable touch.
**Overall:** We had a very comfortable and convenient stay thanks to the unbeatable location, easy parking, and spacious family room. Addressing the breakfast variety, TV upgrade, and shaving kit quality would easily push this towards a perfect 5-star experience. Highly recommended, especially for families needing space and city access.
TTaninaz1. The remark of parking charge is unclear in trip.com. A little bit disappointed when the reception said that we have to pay.
2. The tab water has a chlorine smell somehow. Not that good to drink directly.
3. Good location, nice room, very clean, good service on site.
GGDLagascaLocation is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people
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