The room is old and dirty and the bathroom door is broken down. When we switched on the provided kettle in the room, the electricity failed and the room blacked out. The service is extremely bad, the receptionist seems to be ignoring the room guests and gives fake promises. We required the bathroom door maintenance in the morning and the receptionist promised to get someone for it but when we returned in the afternoon the problem was still unsolved. We also required help during the blackout and the receptionist promised to get us a new kettle as a replacement. We waited for almost an hour but still, the kettle wasn't delivered. We can't call the reception counter since there's no phone in the room so we needed to get down to the reception counter several times. When we asked for the promised kettle at the counter, we found that it had been ignored and the receptionist who gave us the promise had already exited his work. It's really a bad experience for the two nights we've stayed there.
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